How Much Does a Bad Reputation Cost Your Business?

How Much Does a Bad Reputation Cost Your Business?

Bad reputation has huge repercussions for businesses—from brand image to monetary effects. A brand who is in the glory days of their business can go crashing down with just a spark of bad reputation. Just like what happened to known fashion designer, Kenneth Cole in...
How to Turn Customer Complaints into Compliments

How to Turn Customer Complaints into Compliments

For most industries, the Christmas season is perhaps the most important part of the fiscal year. In a survey by the Prosper Insights & Analytics, an average customer usually spends $935.58 for cards, gifts, food and decorations for Christmas. The survey also found...
Prepare Your Business: The 6 Stages of a Crisis

Prepare Your Business: The 6 Stages of a Crisis

Let’s face it: there is no such thing as a perfect company. Every business makes mistake at some point. However, a good preparation and planning can prevent mistakes from escalating into a crisis. A crisis can disrupt normal business operations due to its unexpected...
Common HR Metrics Mistakes You Should Avoid

Common HR Metrics Mistakes You Should Avoid

Data helps executives make fact-based decisions. And in order to get data, you need metrics. It’s pretty simple, actually. Teams need bigger budgets. Leaders need metrics. However, very few metrics succeed in making an impression with the C-suite executives. To make...
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Jun 27 - Jun 28ITIL v3 (2011) FoundationManila, Philippines
Jul 6 - Jul 10Accelerated Six Sigma Green BeltManila, Philippines
Jul 11 - Jul 12Agile SCRUM PractitionerManila, Philippines
Jul 17 - Jul 18Enterprise Risk ManagementManila, Philippines
Jul 18 - Jul 19Cloud Essential Course (CCC, COMPTIA)Manila, Philippines
Jul 20 - Jul 21HR Business PartneringManila, Philippines
Aug 8 - Aug 9PRINCE2 FoundationManila, Philippines
Aug 10 - Aug 11Better Business Efficiencies Using MS Excel Advanced Features (2010/2013)Manila, Philippines
Aug 14 - Aug 17Project Management Professional (PMP)® Training - REP #4536Manila, Philippines
Aug 14 - Aug 15DevOps FoundationManila, Philippines
Aug 14 - Aug 18OMCA™ - Online Marketing Certified AssociateManila, Philippines
Aug 16 - Aug 17HR Metrics and Workforce AnalyticsManila, Philippines
Aug 23 - Aug 25Certified Business Analysis Professional (CBAP®) TrainingManila, Philippines
Sep 7 - Sep 8Complaints Management - Turning Complaints to ComplimentsManila, Philippines
Sep 11 - Sep 12ISMS (Information Security Management Systems) PractitionerManila, Philippines
Sep 13 - Sep 15BCM Lead Implementer - ISO 22301 (ICOR Certified)Manila, Philippines
Sep 18 - Sep 19Certified Data Center Professional (CDCP)® TrainingManila, Philippines
Sep 18 - Sep 22CISA - Certified Information Systems AuditorManila, Philippines
Sep 20 - Sep 22Certified Data Center Specialist (CDCS)® TrainingManila, Philippines
Sep 20 - Sep 21BIA - Business Intelligence and Analytics FoundationManila, Philippines
Sep 25 - Sep 26CCP - Crisis Communication Planner (ICOR Certified) TrainingManila, Philippines
Sep 27 - Sep 28CQA - Certified Quality AssociateManila, Philippines
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