Literacy in Information Technology (IT) has become one of the most in-demand skills in the job market, as more and more companies are opening positions that require knowledge in programming, software development, information security, IT operations, and big data.

This demand has fuelled the importance for Information Technology Infrastructure Library (ITIL), which is a set of practices of IT service management (ITSM) aimed to align IT services and business needs.

While there is a great need for ITIL, very few know how to get the certification process started. The ITIL certification program has four levels namely ITL Foundation, ITIL Intermediate Modules, ITIL Expert, and ITIL Master. The four levels of certification are broken down into 26 processes categorized in five main modules, which are Service Strategy (SS), Service Transition (ST), Service Operation (SO), Service Design (SD), and Continual Service Operation (CSI).

If you’re interested in getting an ITIL certification, here are six free online resources to help you understand the world of ITIL.

 

ITP Report1. ITP Report

The ITP Report is an online magazine that chronicles the world of IT business across the world. The website is a fantastic repository of ITIL materials and resources. They also include dozens of case studies together with industry research.

 

The IT Skeptic by Rob England2. The IT Skeptic by Rob England

Authored by IT consultant, Rob England, the IT Skeptic is a blog focused on ITIL. England writes about day-to-day issues he encounters at work and other interesting topics concerning ITIL. Also included in his articles are direct links to online ITIL resources that are quite valuable to those interested to learn more about ITIL practitioner training.  

 

Free ITIL Training3. Free ITIL Training

The website freeitiltraining.com offers you learning materials in preparation for an ITIL-aligned organization. The free modules include three online videos and exclusive industry reports. The material found on the website tackle key topics like the basic of ITIL, business benefits, case studies, and ITIL Service Lifecycle.

 

ITIL Foundation by Cybrary4. ITIL Foundation by Cybrary

Cybrary is a free and open source cyber security learning. One of their online courses includes ITIL which provides prospective learners a baseline knowledge for IT service management. The course kicks off with a background introduction on ITIL, understanding lifecycle phases, and learning more about service management and key principles.

 

The IT Service Management Forum5. The IT Service Management Forum

The IT Service Management Forum is an organization founded by IT service management professionals. itSMF aims to integrate the ITIL knowledge under one umbrella. Hoping to bring together millions of IT professionals to share their knowledge and continually improve IT practices.

Aside from providing an accessible network of industry experts and updates on events, itSMF has put together resources about service integration and management and ITIL.The IT Service Management Forum has put together resources about service integration and management and ITIL.

 

ITIL Foundations by Lowell Amos6. ITIL Foundations by Lowell Amos

As a seasoned ITSM professional with twenty years of experience, Lowell Amos shares his expertise on the ITSM best practices and how these can be applied to any organization, regardless of size. With videos running for a total of 4 hours and 22 minutes, you can certainly learn everything you need to know as you prepare for the ITIL Foundations Certification exam.

 

Businesses today are realizing the crucial role of ITIL. Conglomerates in the likes of Microsoft, HP, Sony, Fujitsu, and Disney are implementing ITIL practices, proving the importance of brushing up on your tech skills.

Apart from accessing a library of free online modules, eBooks, case studies, and articles, you can also invest in ITIL practitioner training to become indispensable in the industry.

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Apr 19 - Apr 20DevOps FoundationManila, Philippines
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May 16 - May 18Certified IT Specialist (CITS)® TrainingManila, Philippines
May 17 - May 18MS Excel Advanced Features (2010/2013)Manila, Philippines
May 21 - May 22ITIL Foundation (2011)Manila, Philippines
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May 21 - May 23BCM Lead Implementer - ISO 22301 (ICOR Certified)Manila, Philippines
May 22 - May 25Project Management Professional (PMP)® Training - REP #4536Manila, Philippines
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May 24 - May 25DevOps FoundationManila, Philippines
May 27 - Jun 1Certified Data Center Expert (CDCE)® TrainingManila, Philippines
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Jun 4 - Jun 5HR Business PartneringManila, Philippines
Jun 5 - Jun 7Certified Business Analysis Professional (CBAP®) TrainingManila, Philippines
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Jun 7 - Jun 11Accelerated Six Sigma Green BeltManila, Philippines
Jun 7 - Jun 8MS Excel Advanced Features (2010/2013)Manila, Philippines
Jun 7 - Jun 8DRP - Disaster Recovery PractitionerManila, Philippines
Jun 7 - Jun 8Integrated Metrics Management (People, Process & Organization)Manila, Philippines
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Jun 19 - Jun 22Project Management Professional (PMP)® Training - REP #4536Manila, Philippines
Jun 20 - Jun 22CPRE - Certified Professional for Requirements EngineeringManila, Philippines
Jun 20 - Jun 21Software Quality Expert (ASQ Aligned)Manila, Philippines
Jun 21 - Jun 25Accelerated Six Sigma Green BeltManila, Philippines
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Jun 25 - Jun 26ITIL Foundation (2011)Manila, Philippines
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Jun 25 - Jun 26Complaints Management - Turning Complaints to ComplimentsManila, Philippines
Jun 25 - Jun 27SDA - Service Desk AnalystManila, Philippines
Jun 27 - Jun 29Certified Business Analysis Professional (CBAP®) TrainingManila, Philippines
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Jun 28 - Jun 29MS Projects 74-343Manila, Philippines
Jul 11 - Jul 12PRINCE2 FoundationKuala Lumpur, Malaysia
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Jul 16 - Jul 17BIA - Business Intelligence and Analytics FoundationManila, Philippines
Jul 19 - Jul 20ITIL Foundation (2011)Manila, Philippines
Jul 19 - Jul 20ISMS (Information Security Management Systems) PractitionerManila, Philippines
Jul 24 - Jul 27Project Management Professional (PMP)® Training - REP #4536Manila, Philippines
Jul 24 - Jul 25Intro to Project ManagementCebu City, Philippines
Jul 30 - Jul 31DevOps FoundationManila, Philippines
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Aug 2 - Aug 3ITIL Foundation (2011)Manila, Philippines
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Aug 9 - Aug 10Business Continuity Management PractitionerCebu City, Philippines
Aug 16 - Aug 17Certified Data Center Professional (CDCP)® TrainingManila, Philippines
Aug 16 - Aug 17MS Excel Advanced Features (2010/2013)Manila, Philippines
Aug 20 - Aug 21Agile SCRUM PractitionerManila, Philippines
Aug 23 - Aug 24ITIL Foundation (2011)Manila, Philippines
Aug 28 - Aug 31Project Management Professional (PMP)® Training - REP #4536Manila, Philippines
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Aug 29 - Aug 3Big Data FoundationManila, Philippines
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Sep 1 - Sep 14MS Excel Advanced Features (2010/2013)Manila, Philippines
Sep 5 - Sep 7Certified Business Analysis Professional (CBAP®) TrainingManila, Philippines
Sep 6 - Sep 7BIA - Business Intelligence and Analytics FoundationManila, Philippines
Sep 10 - Sep 15Combined Lead Auditor (CLA) Training - ISMS, BCMManila, Philippines
Sep 17 - Sep 18MS Excel Advanced Features (2010/2013)Manila, Philippines
Sep 17 - Sep 18DevOps FoundationManila, Philippines
Sep 20 - Sep 21ITIL Foundation (2011)Manila, Philippines
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Sep 24 - Sep 25ITIL Foundation (2011)Manila, Philippines
Sep 24 - Sep 27Project Management Professional (PMP)® Training - REP #4536Manila, Philippines
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Sep 27 - Sep 28CompTIA Cloud EssentialsManila, Philippines
Oct 11 - Oct 12Big Data FoundationManila, Philippines
Oct 15 - Oct 17Certified Business Analysis Professional (CBAP®) TrainingManila, Philippines
Oct 15 - Oct 16PRINCE2 FoundationKuala Lumpur, Malaysia
Oct 18 - Oct 19BIA - Business Intelligence and Analytics FoundationManila, Philippines
Oct 18 - Oct 19DevOps FoundationManila, Philippines
Oct 18 - Oct 19Intro to Project ManagementCebu City, Philippines
Oct 23 - Oct 26Project Management Professional (PMP)® Training - REP #4536Manila, Philippines
Oct 25 - Oct 2MS Projects 74-343Manila, Philippines
Oct 29 - Oct 30ITIL Foundation (2011)Manila, Philippines
Nov 8 - Nov 9MS Excel Advanced Features (2010/2013)Manila, Philippines
Nov 12 - Nov 14Certified Business Analysis Professional (CBAP®) TrainingManila, Philippines
Nov 12 - Nov 13DevOps FoundationManila, Philippines
Nov 13 - Nov 15BCM Lead Implementer - ISO 22301 (ICOR Certified)Manila, Philippines
Nov 15 - Nov 16MS Excel Advanced Features (2010/2013)Manila, Philippines
Nov 20 - Nov 23Project Management Professional (PMP)® Training - REP #4536Manila, Philippines
Nov 21 - Nov 23Certified Business Analysis Professional (CBAP®) TrainingManila, Philippines
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Nov 22 - Nov 23ITIL Foundation (2011)Manila, Philippines
Nov 22 - Nov 23ITIL Foundation (2011)Manila, Philippines
Nov 26 - Nov 28OMCA™ - Online Marketing Certified AssociateManila, Philippines
Nov 27 - Nov 28Certified Data Center Professional (CDCP)® TrainingManila, Philippines
Nov 27 - Nov 28Enterprise Risk ManagementManila, Philippines
Nov 28 - Nov 29Big Data FoundationManila, Philippines
Dec 3 - Dec 4BIA - Business Intelligence and Analytics FoundationManila, Philippines
Dec 6 - Dec 7ITIL Foundation (2011)Manila, Philippines
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Dec 10 - Dec 11Business Continuity Management PractitionerCebu City, Philippines
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Jun 19 - Jun 22Project Management Professional (PMP)® Training - REP #4536Manila, Philippines
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Jun 25 - Jun 26Complaints Management - Turning Complaints to ComplimentsManila, Philippines
Jun 25 - Jun 27SDA - Service Desk AnalystManila, Philippines
Jun 27 - Jun 29Certified Business Analysis Professional (CBAP®) TrainingManila, Philippines
Jun 27 - Jun 28HR Metrics and Workforce AnalyticsManila, Philippines
Jun 28 - Jun 29CCP - Crisis Communication Planner (ICOR Certified) TrainingManila, Philippines
Jun 28 - Jun 29MS Projects 74-343Manila, Philippines
Jul 11 - Jul 12PRINCE2 FoundationKuala Lumpur, Malaysia
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Jul 19 - Jul 20ISMS (Information Security Management Systems) PractitionerManila, Philippines
Jul 24 - Jul 27Project Management Professional (PMP)® Training - REP #4536Manila, Philippines
Jul 24 - Jul 25Intro to Project ManagementCebu City, Philippines
Jul 30 - Jul 31DevOps FoundationManila, Philippines
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Aug 2 - Aug 3ITIL Foundation (2011)Manila, Philippines
Aug 8 - Aug 10Certified Business Analysis Professional (CBAP®) TrainingManila, Philippines
Aug 9 - Aug 10Business Continuity Management PractitionerCebu City, Philippines
Aug 16 - Aug 17Certified Data Center Professional (CDCP)® TrainingManila, Philippines
Aug 16 - Aug 17MS Excel Advanced Features (2010/2013)Manila, Philippines
Aug 20 - Aug 21Agile SCRUM PractitionerManila, Philippines
Aug 23 - Aug 24ITIL Foundation (2011)Manila, Philippines
Aug 28 - Aug 31Project Management Professional (PMP)® Training - REP #4536Manila, Philippines
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Aug 29 - Aug 3Big Data FoundationManila, Philippines
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Sep 1 - Sep 14MS Excel Advanced Features (2010/2013)Manila, Philippines
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Sep 6 - Sep 7BIA - Business Intelligence and Analytics FoundationManila, Philippines
Sep 10 - Sep 15Combined Lead Auditor (CLA) Training - ISMS, BCMManila, Philippines
Sep 17 - Sep 18MS Excel Advanced Features (2010/2013)Manila, Philippines
Sep 17 - Sep 18DevOps FoundationManila, Philippines
Sep 20 - Sep 21ITIL Foundation (2011)Manila, Philippines
Sep 20 - Sep 21Enterprise Risk ManagementManila, Philippines
Sep 24 - Sep 25ITIL Foundation (2011)Manila, Philippines
Sep 24 - Sep 27Project Management Professional (PMP)® Training - REP #4536Manila, Philippines
Sep 24 - Sep 25DevOps FoundationManila, Philippines
Sep 27 - Sep 28CompTIA Cloud EssentialsManila, Philippines
Oct 11 - Oct 12Big Data FoundationManila, Philippines
Oct 15 - Oct 17Certified Business Analysis Professional (CBAP®) TrainingManila, Philippines
Oct 15 - Oct 16PRINCE2 FoundationKuala Lumpur, Malaysia
Oct 18 - Oct 19BIA - Business Intelligence and Analytics FoundationManila, Philippines
Oct 18 - Oct 19DevOps FoundationManila, Philippines
Oct 18 - Oct 19Intro to Project ManagementCebu City, Philippines
Oct 23 - Oct 26Project Management Professional (PMP)® Training - REP #4536Manila, Philippines
Oct 25 - Oct 2MS Projects 74-343Manila, Philippines
Oct 29 - Oct 30ITIL Foundation (2011)Manila, Philippines
Nov 8 - Nov 9MS Excel Advanced Features (2010/2013)Manila, Philippines
Nov 12 - Nov 14Certified Business Analysis Professional (CBAP®) TrainingManila, Philippines
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Nov 13 - Nov 15BCM Lead Implementer - ISO 22301 (ICOR Certified)Manila, Philippines
Nov 15 - Nov 16MS Excel Advanced Features (2010/2013)Manila, Philippines
Nov 20 - Nov 23Project Management Professional (PMP)® Training - REP #4536Manila, Philippines
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Nov 22 - Nov 23ITIL Foundation (2011)Manila, Philippines
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Nov 26 - Nov 28OMCA™ - Online Marketing Certified AssociateManila, Philippines
Nov 27 - Nov 28Certified Data Center Professional (CDCP)® TrainingManila, Philippines
Nov 27 - Nov 28Enterprise Risk ManagementManila, Philippines
Nov 28 - Nov 29Big Data FoundationManila, Philippines
Dec 3 - Dec 4BIA - Business Intelligence and Analytics FoundationManila, Philippines
Dec 6 - Dec 7ITIL Foundation (2011)Manila, Philippines
Dec 6 - Dec 7CompTIA Cloud EssentialsManila, Philippines
Dec 10 - Dec 11Business Continuity Management PractitionerCebu City, Philippines
Dec 10 - Dec 11Intro to Project ManagementCebu City, Philippines
Dec 11 - Dec 12MS Excel Advanced Features (2010/2013)Manila, Philippines
Dec 13 - Dec 14DevOps FoundationManila, Philippines
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