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IT Excellence

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Certified Data Center Facilities Operations Manager (CDFOM)® Training

Classroom Training   |   3 days

TRAINING DETAILS

Date Time Location Brochure
Sep 2, 2019 - Sep 4, 201909:00AM - 05:00PMManila, Philippines
N/A
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DESCRIPTION

Managing the facilities of today’s high-availability data centers is an extremely demanding and complex task which is often underestimated. There is often very little appreciation and understanding of the complexities of managing today’s mission critical data centers, especially since many of the data centers are operating at, or near, their design limits and downtime is never an option. The way a data center is managed at the facilities layer makes all the difference. Even a data center designed to Tier-4 as per the ANSI/TIA-942 standard could still experience many unscheduled down time events due to poor planning, operations, maintenance and management processes. Certified Data Center Facilities Operations Manager (CDFOM)® is a 3-day course which will enable participants to gain in-depth knowledge in managing data center operations which include the following key subject matters; capacity planning, latest green initiatives, how to properly commission and de-commission equipment, compliance to safety standards, statutory compliance and international standards, managing people, vendor management, handling incident/ crisis management as well how to keep operations really simple, manageable, effective and efficient and much more. This course is designed to help electronic manufacturers achieve the highest quality, productivity, and cost effective production by ensuring that personnel can correctly apply the acceptability criteria of the IPC-A-610E (Acceptability of Electronic Assemblies).

  • Set-up data center team by defining the roles, responsibilities and skill metrics of each team member. The participants will be able to manage the criteria and attributes of a leader on effectively set-up the management team structure.
  • Manage vendors and measure their performance by managing the risk and other considerations involving vendor management.
  • Set up SLA’s and manage them including liabilities
  • Able to manage effectively and competently data center operations by defining data center design limits, cable/floor management and proper capacity management plan.
  • Manage physical security taking into account requirements of standards such as ANSI/TIA-942 etc.
  • Manage the day-to-day data center operations

DAY 1 The Data Center Operations Team • Leadership criteria and attributes • How to set-up up an efficient and effective facility management operations team structure • Defining roles, responsibilities and skill metrics Vendor Management • Vendor selection and qualification • Managing risk and dealing with noncompliance, public liability, legal escalation and complaint procedures • Key considerations of a vendor agreement for services Service Level Agreement (SLA) Management • Statutory and industry compliance/ regulations • Emergency response and safety policies and procedures • PTW (Permit To Work) requirements and procedures • General rules and regulations for the data center Facilities Management • Maintenance options • Main considerations for maintenance agreements • The practicality in deciding between comprehensive/non-comprehensive maintenance regimes • Warranty pit falls Managing Physical Security • Defining the data center design limitations • Defining measurement criteria and reporting • Alignment of business SLA with vendor SLA DAY 2 Managing Daily Data Center Operations/Floor Management • Guidelines from standards; ANSI/ TIA-942, ISO/ IEC-27001/02, SS507, ISO/IEC-24762 • Effective patrols routing and how to ensure 24x7vigilance • Handling external threats; crisis/ emergency situations • ITSM/ITIL (IT service management) in the data center • Shift hand-over requirements and procedures • Asset and inventory management for hardware, software, spares, consumables, etc. • Floor management procedures and duties such as rack space allocations, management of installers Capacity Management • Defining the design limits of the data center • Setting up thresholds, monitoring and reporting • Business review and future capacity planning • Technical solutions aiding capacity planning such as Cable Management Cable Management • Overview of ANSI/TIA-942, ANSI/TIA- 606 requirements • Cabling specification & labeling based on ANSI/TIA-606 • In-rack power and network cabling • Labeling requirements • Cabling/cable tray layout documentation Data Center Cleaning and Pest Control • Types of pollution found in data centers such as H2S, air-particulates etc. • Common causes of pollution in the data center • Standards, policies and techniques to reduce and cleanup dust, pests and other pollution and disturbances DAY 3 Data Centre Monitoring Requirements • Threshold setting and reporting requirements • Notification and escalation requirements • Incident and customer complaint management & change management Managing Documentations/ Archives • Document management standards • Document management process requirements • Minimum and desired design documentation set • Operational management documents Equipment Life-Cycle Management • Policies and procedures governing life cycle management • Asset management including software and vmware • Service situations • Review, triggers and reporting • Test life cycle Mock Exam EXAM: Certified Data Center Facilities Operations Manager®

•Setup a data center facilities operations team. •Manage and motivate your facilities management team, day-to-day data center operations, safety & statutory requirements, vendors and measure their performance. •Setup SLA’s and manage them including liabilities, KPI’s etc. •Define data center design limits and set-up and manage a proper capacity management. •Setup equipment life cycle including testing.

The primary audience for this course is an IT, Facilities or Data Center Operations professional which is directly involved with data center (both end user or customers and service provider or facilitators) and those who are responsible in managing and improve the hi- availability of data center such as:

  • Data Center Professionals
  • Facilities manager
  • Building Admin
  • Operations Manager
  • Construction Manager
  • Data Center Engineer
  • System Integrators / System Engineers
  • Data Center Consultants
  • Network & Security Professional

CERTIFICATIONS

Eligibility: It is advisable for the participants to have some experience in data center operations although it is not required. Process: Candidates who successfully pass the exam will receive the Certified Data Center Facilities Operations Manager® certificate. The certification is valid for three years after which the student needs to re-certify. The exam is a 90-minute closed book exam, with 60 multiple-choice questions. The candidate requires a minimum of 45 correct answers to pass the exam. Online exam results are known immediately and paper-based exam results will be known within one week.

FAQ

  • Will I Get a Course completion Certificate?

    Yes, we offer course completion certificate after you successfully complete the training program.

  • Is there any provision for group discounts for this training program?

    APEX Global Learning offers standard promos such as the Early Bird rate or the Group Discount rate. Please contact: training@apexgloballearning.com for more information.

  • Where is the classroom being held?

    Training venue will be announced one week before the said training day, and will be informed through email

  • Are there any Pre-requisites for this course?

    There are no pre-requisites for this course. But it is advisable for the participants to have some experience in data center operations although it is not required. Highly recommended is to attend the CDCP® prior to attending CDFOM®

  • What is the process on getting the certification?

    •Certification/ Exam information: Candidates who successfully pass the exam will receive the Certified Data Center Facilities Operations Manager® certificate. The certification is valid for three years after which the student needs to re-certify. The exam is a 90-minute closed book exam, with 60 multiple-choice questions. The candidate requires a minimum of 45 correct answers to pass the exam. Online exam results are known immediately and paper-based exam results will be known within one week.

  • Is it recommended to take CDCP® before attending CDFOM®?

    Yes, CDCP® is recommended to take before attending CDFOM® Training.

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Calendar

No class / event scheduled for this month
No class / event scheduled for this month
No class / event scheduled for this month
No class / event scheduled for this month
No class / event scheduled for this month
No class / event scheduled for this month
Jul 15 - Jul 16DevOps FoundationManila, Philippines
Jul 17 - Jul 18DevOps FoundationManila, Philippines
Jul 18 - Jul 19MS Excel Advanced Features (2010/2013)Manila, Philippines
Jul 18 - Jul 19HRMET - HR Metrics and Workforce AnalyticsManila, Philippines
Jul 18 - Jul 19CompTIA Cloud EssentialsManila, Philippines
Jul 22 - Jul 23SMC - Scrum Master CertifiedManila, Philippines
Jul 23 - Jul 24DRP - Disaster Recovery PractitionerManila, Philippines
Jul 24 - Jul 25CQP - Certified Quality ProfessionalManila, Philippines
Jul 24 - Jul 25PRINCE2 FoundationManila, Philippines
Jul 25 - Jul 29Accelerated Six Sigma Green BeltManila, Philippines
Jul 25 - Jul 26Integrated Metrics Management (People, Process & Organization)Manila, Philippines
Jul 29 - Jul 30DevOps FoundationManila, Philippines
Aug 6 - Aug 9Project Management Professional (PMP)® Training - REP #4536Manila, Philippines
Aug 12 - Aug 14ITIL® 4 FoundationCebu City, Philippines
Aug 13 - Aug 14BCMP - Business Continuity Management PractitionerManila, Philippines
Aug 14 - Aug 16RE - Requirements EngineeringManila, Philippines
Aug 14 - Aug 16Certified IT Manager (CITM)® TrainingManila, Philippines
Aug 15 - Aug 16Intro to Project ManagementManila, Philippines
Aug 22 - Aug 23BIA - Business Intelligence and Analytics FoundationManila, Philippines
Aug 27 - Aug 28Enterprise Risk ManagementManila, Philippines
Aug 28 - Aug 30Certified Business Analysis Professional (CBAP®) TrainingManila, Philippines
Aug 29 - Aug 30Certified Data Center Professional (CDCP)® TrainingManila, Philippines
Aug 29 - Aug 30Agile SCRUM PractitionerManila, Philippines
Aug 29 - Aug 30ISMS (Information Security Management Systems) PractitionerManila, Philippines
Sep 2 - Sep 4Certified Data Center Facilities Operations Manager (CDFOM)® TrainingManila, Philippines
Sep 9 - Sep 10I2BA - Intro to Business AnalysisManila, Philippines
Sep 10 - Sep 12CQL - Certified Quality LeaderManila, Philippines
Sep 12 - Sep 13Data Story TellingManila, Philippines
Sep 16 - Sep 20CEH - Certified Ethical HackerManila, Philippines
Sep 17 - Sep 20Big Data Hadoop AdministratorManila, Philippines
Sep 18 - Sep 20SDA - Service Desk AnalystManila, Philippines
Sep 23 - Sep 24HR Business PartneringManila, Philippines
Sep 23 - Sep 24MS Power BIManila, Philippines
Sep 23 - Sep 24PSM I - Professional Scrum MasterManila, Philippines
Sep 24 - Sep 25CCP - Crisis Communication Planner (ICOR Certified) TrainingManila, Philippines
Sep 24 - Sep 25DevOps FoundationManila, Philippines
Sep 26 - Sep 27Complaints Management - Turning Complaints to ComplimentsManila, Philippines
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