Editing: /home/apexglob/public_html/wp-content/themes/apex/single-project.php Encoding: Re-open Use Code Editor Close Save Changes Be A Certified IT Professional (CITP) - APEX Global

IT Excellence

Getting IT right... We can help!

Certified IT Professional

Classroom Training   |   2

TRAINING DETAILS

Date Time Location Brochure
ENROLL NOW










DESCRIPTION

Working in the IT industry is a true challenge. The complexity and integration of business processes
and the continuous evolvement of information technology have reached levels never seen before
and to keep up with all the changes requires true dedication.
CITP® is a 2-day course designed to teach the skills, knowledge and competencies required of the
modern IT professional working at the entry level of IT. CITP® covers the fundamental processes
of IT operations. CITP® candidates will become instantly productive having gained knowledge and
understanding of the demands in today’s IT infrastructures. Their improved capabilities will deliver
immediate results, increasing eciency and signicantly reducing the margin for errors.

IT Strategy
 • The need for Information Technology
 • IT strategy and key objectives of IT
 • IT services and service catalogue
 • IT infrastructure and Data Centre
Service Management
 • Service desk
 • Event Management
 • Request fulfilment
 • Incident management
Project Management
 • Project management methods
 • Business case
 • Project constraints
 • Scope
 • Time
 • Cost
 • Monitor and control
 • Change request
 • Closing
Business Continuity Planning
 • Business continuity strategy
 • Resource requirements
 • Relocation of staff
 • Information requirements
 • Back-up strategies
 • Site selection
 • Business Continuity Plan (BCP)
 • Test and exercise
 • Review, report and follow-up
 • Monitor and review
Risk
 • Guidelines
 • Risk management
 • Identication of assets, threats,
 • vulnerabitities, existing controls
 • and consequences
 • Analysis
 • Evaluation
 • Treatment 
System Administration
 • Server hardware / server administration
 • Storage
 • Virtualisation
 • Database administration
 • Network fundamentals 
Documentation
 • Importance of document management
 • Documentation guidelines
 • Documentation lifecycle
 • Type of documents
 • Document categories
 • Content Management Systems
Information Security
 • Standards and guidelines
 • Condentiality, integrity and availability
 • Administrative controls
 • Physical controls
 • Technical (logical) controls
 • Security logging
Applications
 • Application program and API’s
 • Software Development Life Cycle
 • DevOps
 • Design
 • Development
 • Testing
 • Deployment
IT Organisation
 • IT organisation
 • Data centre operations
 • IT operations
 • Data centre roles
 • IT operations roles
Quality
 • Quality
 • Quality control and assurance
 • Quality metrics
 • Key Performance Indicators
Vendor Selection / Management
 • Vendors
 • Vendor selection
 • RFP / technical coverage / due diligence
 • Place and receive orders
 • Verifying deliveries
 • Invoice verication
 • Maintenance and support
 • Monitoring and reporting

• Understand the role and importance of Information Technology in the organisation
• Describe the function of the IT organisation, roles and responsibilities
• Provide techinal input for vendors Request for Proposal
• Cooperate and coordinate with vendors for delivery, maintencance, support and monitoring activities
• Create, publish and maintain documentation

• Senior IT professionals
• Software Engineers
• Network Administrators
• CITP Certificate Holders (not mandatory)
• Existing IT Managers
• System integrators

CERTIFICATIONS

• 2-4 years of actual IT working experience
• CITP certification (but not mandatory)

FAQ

  • Prerequisites

    • 2-4 years of actual IT working experience
    • CITP certification (but not mandatory)

E-Learning Landing Pop Up TEST

E-Learning Landing Pop Up TEST

×
calendar_popup

Calendar

No class / event scheduled for this month
No class / event scheduled for this month
No class / event scheduled for this month
No class / event scheduled for this month
No class / event scheduled for this month
No class / event scheduled for this month
No class / event scheduled for this month
Aug 17 - Aug 25Accelerated Six Sigma Green BeltManila, Philippines
Aug 20 - Aug 21Agile SCRUM PractitionerManila, Philippines
Aug 23 - Aug 24ITIL Foundation (2011)Manila, Philippines
Aug 23 - Aug 24Complaints Management - Turning Complaints to ComplimentsManila, Philippines
Aug 24 - Aug 25ITIL Foundation (2011)Manila, Philippines
Aug 27 - Aug 28ITIL Foundation (2011)Manila, Philippines
Aug 28 - Aug 31Project Management Professional (PMP)® Training - REP #4536Manila, Philippines
Aug 28 - Aug 29BIA - Business Intelligence and Analytics FoundationManila, Philippines
Aug 29 - Aug 31Certified Business Analysis Professional (CBAP®) TrainingManila, Philippines
Aug 29 - Aug 30Big Data FoundationManila, Philippines
Aug 30 - Aug 31Six Sigma Yellow BeltManila, Philippines
Aug 30 - Aug 31Certified IT Specialist (CITS)® TrainingManila, Philippines
Aug 30 - Aug 31DevOps FoundationManila, Philippines
Sep 5 - Sep 7Certified Business Analysis Professional (CBAP®) TrainingManila, Philippines
Sep 6 - Sep 7Six Sigma Yellow BeltManila, Philippines
Sep 6 - Sep 7HR Business PartneringManila, Philippines
Sep 10 - Sep 15Combined Lead Auditor (CLA) Training - ISMS, BCMManila, Philippines
Sep 10 - Sep 11Certified Recruitment AnalystManila, Philippines
Sep 13 - Sep 14DevOps FoundationManila, Philippines
Sep 13 - Sep 14MS Power BIManila, Philippines
Sep 17 - Sep 18DevOps FoundationManila, Philippines
Sep 17 - Sep 21CEH - Certified Ethical HackerManila, Philippines
Sep 18 - Sep 19CQP - Certified Quality ProfessionalManila, Philippines
Sep 18 - Sep 19PRINCE2 FoundationKuala Lumpur, Malaysia
Sep 18 - Sep 19PSM I - Professional Scrum MasterManila, Philippines
Sep 19 - Sep 20SDA - Service Desk AnalystManila, Philippines
Sep 20 - Sep 21COBIT 5 FoundationManila, Philippines
Sep 20 - Sep 21Enterprise Risk ManagementManila, Philippines
Sep 20 - Sep 21Integrated Metrics Management (People, Process & Organization)Manila, Philippines
Sep 20 - Sep 21Intro to Project ManagementManila, Philippines
Sep 21 - Sep 22Agile SCRUM PractitionerManila, Philippines
Sep 21 - Sep 22DevOps FoundationManila, Philippines
Sep 24 - Sep 25CompTIA Cloud EssentialsManila, Philippines
Sep 24 - Sep 25SMC - Scrum Master CertifiedManila, Philippines
Sep 25 - Sep 27Software Quality Expert (ASQ Aligned)Manila, Philippines
Sep 27 - Sep 28ITIL Foundation (2011)Manila, Philippines
Sep 27 - Sep 28ISMS (Information Security Management Systems) PractitionerManila, Philippines
Sep 27 - Sep 28HRMET - HR Metrics and Workforce AnalyticsManila, Philippines
Sep 27 - Sep 28BIA - Business Intelligence and Analytics AdvancedManila, Philippines
Oct 8 - Oct 9Agile SCRUM PractitionerManila, Philippines
Oct 11 - Oct 12Big Data FoundationManila, Philippines
Oct 15 - Oct 17Certified Business Analysis Professional (CBAP®) TrainingManila, Philippines
Oct 15 - Oct 16PRINCE2 FoundationKuala Lumpur, Malaysia
Oct 18 - Oct 19DevOps FoundationManila, Philippines
Oct 18 - Oct 19Intro to Project ManagementManila, Philippines
Oct 23 - Oct 26Project Management Professional (PMP)® Training - REP #4536Manila, Philippines
Oct 23 - Oct 25CPRE - Certified Professional for Requirements EngineeringManila, Philippines
Oct 23 - Oct 24MS Excel Advanced Features (2010/2013)Manila, Philippines
Oct 25 - Oct 2MS Projects 74-343Manila, Philippines
Oct 29 - Oct 30ITIL Foundation (2011)Manila, Philippines
Oct 30 - Oct 31MS Power BIManila, Philippines
Nov 12 - Nov 14Certified Business Analysis Professional (CBAP®) TrainingManila, Philippines
Nov 12 - Nov 13DevOps FoundationManila, Philippines
Nov 13 - Nov 15BCM Lead Implementer - ISO 22301 (ICOR Certified)Manila, Philippines
Nov 20 - Nov 23Project Management Professional (PMP)® Training - REP #4536Manila, Philippines
Nov 21 - Nov 23Certified Business Analysis Professional (CBAP®) TrainingManila, Philippines
Nov 21 - Nov 23CPRE - Certified Professional for Requirements EngineeringManila, Philippines
Nov 22 - Nov 23ITIL Foundation (2011)Manila, Philippines
Nov 22 - Nov 23ITIL Foundation (2011)Manila, Philippines
Nov 22 - Nov 23MS Excel Advanced Features (2010/2013)Manila, Philippines
Nov 26 - Nov 27BIA - Business Intelligence and Analytics FoundationManila, Philippines
Nov 26 - Nov 28OMCA™ - Online Marketing Certified AssociateManila, Philippines
Nov 27 - Nov 28Certified Data Center Professional (CDCP)® TrainingManila, Philippines
Nov 27 - Nov 28Enterprise Risk ManagementManila, Philippines
Nov 28 - Nov 29Big Data FoundationManila, Philippines
Dec 6 - Dec 7ITIL Foundation (2011)Manila, Philippines
Dec 6 - Dec 7CompTIA Cloud EssentialsManila, Philippines
Dec 10 - Dec 11BCMP - Business Continuity Management PractitionerCebu City, Philippines
Dec 10 - Dec 11Intro to Project ManagementManila, Philippines
Dec 13 - Dec 14DevOps FoundationManila, Philippines
Dec 13 - Dec 14MS Power BIManila, Philippines
x

Calendar

No class / event scheduled for this month
No class / event scheduled for this month
No class / event scheduled for this month
No class / event scheduled for this month
No class / event scheduled for this month
No class / event scheduled for this month
No class / event scheduled for this month
Aug 17 - Aug 25Accelerated Six Sigma Green BeltManila, Philippines
Aug 20 - Aug 21Agile SCRUM PractitionerManila, Philippines
Aug 23 - Aug 24ITIL Foundation (2011)Manila, Philippines
Aug 23 - Aug 24Complaints Management - Turning Complaints to ComplimentsManila, Philippines
Aug 24 - Aug 25ITIL Foundation (2011)Manila, Philippines
Aug 27 - Aug 28ITIL Foundation (2011)Manila, Philippines
Aug 28 - Aug 31Project Management Professional (PMP)® Training - REP #4536Manila, Philippines
Aug 28 - Aug 29BIA - Business Intelligence and Analytics FoundationManila, Philippines
Aug 29 - Aug 31Certified Business Analysis Professional (CBAP®) TrainingManila, Philippines
Aug 29 - Aug 30Big Data FoundationManila, Philippines
Aug 30 - Aug 31Six Sigma Yellow BeltManila, Philippines
Aug 30 - Aug 31Certified IT Specialist (CITS)® TrainingManila, Philippines
Aug 30 - Aug 31DevOps FoundationManila, Philippines
Sep 5 - Sep 7Certified Business Analysis Professional (CBAP®) TrainingManila, Philippines
Sep 6 - Sep 7Six Sigma Yellow BeltManila, Philippines
Sep 6 - Sep 7HR Business PartneringManila, Philippines
Sep 10 - Sep 15Combined Lead Auditor (CLA) Training - ISMS, BCMManila, Philippines
Sep 10 - Sep 11Certified Recruitment AnalystManila, Philippines
Sep 13 - Sep 14DevOps FoundationManila, Philippines
Sep 13 - Sep 14MS Power BIManila, Philippines
Sep 17 - Sep 18DevOps FoundationManila, Philippines
Sep 17 - Sep 21CEH - Certified Ethical HackerManila, Philippines
Sep 18 - Sep 19CQP - Certified Quality ProfessionalManila, Philippines
Sep 18 - Sep 19PRINCE2 FoundationKuala Lumpur, Malaysia
Sep 18 - Sep 19PSM I - Professional Scrum MasterManila, Philippines
Sep 19 - Sep 20SDA - Service Desk AnalystManila, Philippines
Sep 20 - Sep 21COBIT 5 FoundationManila, Philippines
Sep 20 - Sep 21Enterprise Risk ManagementManila, Philippines
Sep 20 - Sep 21Integrated Metrics Management (People, Process & Organization)Manila, Philippines
Sep 20 - Sep 21Intro to Project ManagementManila, Philippines
Sep 21 - Sep 22Agile SCRUM PractitionerManila, Philippines
Sep 21 - Sep 22DevOps FoundationManila, Philippines
Sep 24 - Sep 25CompTIA Cloud EssentialsManila, Philippines
Sep 24 - Sep 25SMC - Scrum Master CertifiedManila, Philippines
Sep 25 - Sep 27Software Quality Expert (ASQ Aligned)Manila, Philippines
Sep 27 - Sep 28ITIL Foundation (2011)Manila, Philippines
Sep 27 - Sep 28ISMS (Information Security Management Systems) PractitionerManila, Philippines
Sep 27 - Sep 28HRMET - HR Metrics and Workforce AnalyticsManila, Philippines
Sep 27 - Sep 28BIA - Business Intelligence and Analytics AdvancedManila, Philippines
Oct 8 - Oct 9Agile SCRUM PractitionerManila, Philippines
Oct 11 - Oct 12Big Data FoundationManila, Philippines
Oct 15 - Oct 17Certified Business Analysis Professional (CBAP®) TrainingManila, Philippines
Oct 15 - Oct 16PRINCE2 FoundationKuala Lumpur, Malaysia
Oct 18 - Oct 19DevOps FoundationManila, Philippines
Oct 18 - Oct 19Intro to Project ManagementManila, Philippines
Oct 23 - Oct 26Project Management Professional (PMP)® Training - REP #4536Manila, Philippines
Oct 23 - Oct 25CPRE - Certified Professional for Requirements EngineeringManila, Philippines
Oct 23 - Oct 24MS Excel Advanced Features (2010/2013)Manila, Philippines
Oct 25 - Oct 2MS Projects 74-343Manila, Philippines
Oct 29 - Oct 30ITIL Foundation (2011)Manila, Philippines
Oct 30 - Oct 31MS Power BIManila, Philippines
Nov 12 - Nov 14Certified Business Analysis Professional (CBAP®) TrainingManila, Philippines
Nov 12 - Nov 13DevOps FoundationManila, Philippines
Nov 13 - Nov 15BCM Lead Implementer - ISO 22301 (ICOR Certified)Manila, Philippines
Nov 20 - Nov 23Project Management Professional (PMP)® Training - REP #4536Manila, Philippines
Nov 21 - Nov 23Certified Business Analysis Professional (CBAP®) TrainingManila, Philippines
Nov 21 - Nov 23CPRE - Certified Professional for Requirements EngineeringManila, Philippines
Nov 22 - Nov 23ITIL Foundation (2011)Manila, Philippines
Nov 22 - Nov 23ITIL Foundation (2011)Manila, Philippines
Nov 22 - Nov 23MS Excel Advanced Features (2010/2013)Manila, Philippines
Nov 26 - Nov 27BIA - Business Intelligence and Analytics FoundationManila, Philippines
Nov 26 - Nov 28OMCA™ - Online Marketing Certified AssociateManila, Philippines
Nov 27 - Nov 28Certified Data Center Professional (CDCP)® TrainingManila, Philippines
Nov 27 - Nov 28Enterprise Risk ManagementManila, Philippines
Nov 28 - Nov 29Big Data FoundationManila, Philippines
Dec 6 - Dec 7ITIL Foundation (2011)Manila, Philippines
Dec 6 - Dec 7CompTIA Cloud EssentialsManila, Philippines
Dec 10 - Dec 11BCMP - Business Continuity Management PractitionerCebu City, Philippines
Dec 10 - Dec 11Intro to Project ManagementManila, Philippines
Dec 13 - Dec 14DevOps FoundationManila, Philippines
Dec 13 - Dec 14MS Power BIManila, Philippines
ENROLL NOW








REQUEST A CUSTOM QUOTE








Request a callback
[contact-form-7 404 "Not Found"]