IT Excellence

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Certified IT Professional

Classroom Training   |   2

TRAINING DETAILS

DateTimeLocation
May 30, 2017 - May 31, 20179:00 am - 5:00 pmManila, PhilippinesEnroll Now
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DESCRIPTION

Working in the IT industry is a true challenge. The complexity and integration of business processes
and the continuous evolvement of information technology have reached levels never seen before
and to keep up with all the changes requires true dedication.
CITP® is a 2-day course designed to teach the skills, knowledge and competencies required of the
modern IT professional working at the entry level of IT. CITP® covers the fundamental processes
of IT operations. CITP® candidates will become instantly productive having gained knowledge and
understanding of the demands in today’s IT infrastructures. Their improved capabilities will deliver
immediate results, increasing eciency and signicantly reducing the margin for errors.

IT Strategy
 • The need for Information Technology
 • IT strategy and key objectives of IT
 • IT services and service catalogue
 • IT infrastructure and Data Centre
Service Management
 • Service desk
 • Event Management
 • Request fulfilment
 • Incident management
Project Management
 • Project management methods
 • Business case
 • Project constraints
 • Scope
 • Time
 • Cost
 • Monitor and control
 • Change request
 • Closing
Business Continuity Planning
 • Business continuity strategy
 • Resource requirements
 • Relocation of staff
 • Information requirements
 • Back-up strategies
 • Site selection
 • Business Continuity Plan (BCP)
 • Test and exercise
 • Review, report and follow-up
 • Monitor and review
Risk
 • Guidelines
 • Risk management
 • Identication of assets, threats,
 • vulnerabitities, existing controls
 • and consequences
 • Analysis
 • Evaluation
 • Treatment 
System Administration
 • Server hardware / server administration
 • Storage
 • Virtualisation
 • Database administration
 • Network fundamentals 
Documentation
 • Importance of document management
 • Documentation guidelines
 • Documentation lifecycle
 • Type of documents
 • Document categories
 • Content Management Systems
Information Security
 • Standards and guidelines
 • Condentiality, integrity and availability
 • Administrative controls
 • Physical controls
 • Technical (logical) controls
 • Security logging
Applications
 • Application program and API’s
 • Software Development Life Cycle
 • DevOps
 • Design
 • Development
 • Testing
 • Deployment
IT Organisation
 • IT organisation
 • Data centre operations
 • IT operations
 • Data centre roles
 • IT operations roles
Quality
 • Quality
 • Quality control and assurance
 • Quality metrics
 • Key Performance Indicators
Vendor Selection / Management
 • Vendors
 • Vendor selection
 • RFP / technical coverage / due diligence
 • Place and receive orders
 • Verifying deliveries
 • Invoice verication
 • Maintenance and support
 • Monitoring and reporting

• Understand the role and importance of Information Technology in the organisation
• Describe the function of the IT organisation, roles and responsibilities
• Provide techinal input for vendors Request for Proposal
• Cooperate and coordinate with vendors for delivery, maintencance, support and monitoring activities
• Create, publish and maintain documentation

• Senior IT professionals
• Software Engineers
• Network Administrators
• CITP Certificate Holders (not mandatory)
• Existing IT Managers
• System integrators

CERTIFICATIONS

• 2-4 years of actual IT working experience
• CITP certification (but not mandatory)

FAQ

  • Prerequisites

    • 2-4 years of actual IT working experience
    • CITP certification (but not mandatory)

Calendar

No class / event scheduled for this month
No class / event scheduled for this month
No class / event scheduled for this month
No class / event scheduled for this month
May 4 - May 5DRP - Disaster Recovery PractitionerManila, Philippines
May 9 - May 11Software Quality Expert (ASQ Aligned)Manila, Philippines
May 10 - May 11Problem Solving & Decision Making (Solve Methodology)Manila, Philippines
May 10 - May 11HR Metrics and Workforce AnalyticsManila, Philippines
May 11 - May 12Better Business Efficiencies Using MS Excel Advanced Features (2010/2013)Manila, Philippines
May 15 - May 20Combined Lead Auditor (ISMS, BCM)Manila, Philippines
May 15 - May 17CQL - Certified Quality LeaderManila, Philippines
May 17 - May 19CTA - Cloud Technology AssociateManila, Philippines
May 23 - May 25COBIT 5 FoundationManila, Philippines
May 29 - Jun 1Project Management Professional (PMP)®Manila, Philippines
May 30 - May 31Certified Recruitment AnalystManila, Philippines
May 30 - May 31Certified IT ProfessionalManila, Philippines
Jun 8 - Jun 9Six Sigma Yellow BeltManila, Philippines
Jun 15 - Jun 16Organizational Project Management Maturity ModelManila, Philippines
Jun 19 - Jun 20Certified Data Center ProfessionalManila, Philippines
Jun 27 - Jun 28ITIL v3 FoundationManila, Philippines
Jul 6 - Jul 10Accelerated Six Sigma Green BeltManila, Philippines
Jul 13 - Jul 14DevOps FoundationManila, Philippines
Jul 20 - Jul 21PRINCE2 FoundationManila, Philippines
Jul 24 - Jul 28OMCA - Online Marketing Certified AssociateManila, Philippines
No class / event scheduled for this month
Sep 18 - Sep 22CISA - Certified Information Systems AuditorManila, Philippines
No class / event scheduled for this month
No class / event scheduled for this month
No class / event scheduled for this month
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