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Business Process Excellence

Streamlining for Success… Our Forte.

CQA – Certified Quality Associate

Classroom Training   |   2 days

TRAINING DETAILS

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DESCRIPTION

Customer satisfaction and operational harmony are considered as marks of quality excellence in an
organization. Holding the key to such success are strong processes and enabled people. Enabling
people with the right set of skills and knowledge help you boost your bottom line through their mastery
and encourage an organizational culture that strives for better performance.

The Certified Quality Associate (CQA) program is a 2-day a foundation course in quality that provides
essential knowledge needed to grasp the benefits of establishing quality management system and build
a competitive edge among other entities in this fast-changing business environment. This program
is designed to allow the participants to thoroughly understand the underlying concepts of “Quality”,
identify and understand various management systems, measure performances qualitatively and
quantitatively, identify various management standards, and be acquainted with various approaches to
talent management.

2 days of Comprehensive instructor led training.
Training manuals and quick info cards are provided for easy reference.
Echo CD is provided to ensure content is spread within the organization.

  • Module 1: Quality Concepts
  • Module 2: Team Basics
  • Module 3: Customer – Vendor Relationship Management
  • Module 4: Continuous Improvement Techniques
  • Module 5: Process Design
  • Module 6: Process Control
  • Module 7: The Quality System

  • Get the latest and practical information from the program acquired from international best practices;
  • Create, innovate and spearhead quality initiatives within your organization;
  • Ensure strong financial returns on investments from training and program implementation
  • Understand the importance of quality concepts and its influence on organizations from operations
    to management;
  • Interpret and define approaches and initiatives – from quality improvements to financial returns.

  • Managers and Supervisors
  • Department Heads
  • Project Managers
  • Quality Management Representatives
  • Project Improvement Team Members

CERTIFICATIONS

For Certificate of Attendance:

  • Completion of Certified Quality Associate Training with 100% attendance.

 

For Certified Quality Associate:

  • Completion of Certified Quality Associate Training with 100% attendance.
  • Successful completion of the certification exams with 80% score.
  • Successful completion of exercises and case studies during training.

FAQ

  • Will I Get a Course completion Certificate?

    Yes, we offer course completion certificate after you successfully complete the training program.

  • Is there any provision for group discounts for this training program?

    APEX Global offers standard promos such as the early bird or group discount. Contact training@eccinternational for more information.

  • Where is the classroom session being held?

    Training venue will be announced one week before the said training day, and participants will be informed through email.

  • Are there any pre-requisites for this course?

    There are no pre-requisites for this course.

  • How do I get the Certification?

    • Completion of Certified Quality Professional Training with
      100% attendance.

    For Certified Quality Professional Certificate:

    • Completion of Certified Quality Professional Training with
      100% attendance.
    • Successful completion of the certification exam with 80%
      score.
    • Successful completion of exercises and case studies during
      training.
  • What is the importance of this training in Quality?

    Completing the course allows the participant to build on the competitive edge of their organization through the concepts of quality. Overall participants can contribute to the overall organizational effectiveness through controlling product and service quality, and showing personnel to be an indispensable part of the business process.  

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Calendar

No class / event scheduled for this month
No class / event scheduled for this month
Mar 25 - Mar 26DevSecOps Engineering (DSOE)Singapore, Singapore
Mar 27 - Mar 29Certified Data Center Facilities Operations Manager (CDFOM)® TrainingManila, Philippines
Mar 27 - Mar 28Recruitment AnalystManila, Philippines
Mar 27 - Mar 29SDA - Service Desk AnalystManila, Philippines
Mar 27 - Feb 27Value Stream Mapping (VSM) for DevOpsSingapore, Singapore
Apr 4 - Apr 5HR Business PartneringManila, Philippines
Apr 11 - Apr 12HRMET - HR Metrics and Workforce AnalyticsManila, Philippines
Apr 11 - Apr 12Big Data FoundationManila, Philippines
Apr 12 - Apr 12RCSA - Risk Control Self AssessmentManila, Philippines
Apr 15 - Apr 16MS Power BIManila, Philippines
Apr 22 - Apr 23COBIT 5 FoundationManila, Philippines
Apr 22 - Apr 24Certified Business Analysis Professional (CBAP®) TrainingManila, Philippines
Apr 22 - Apr 23Integrated Metrics Management (People, Process & Organization)Manila, Philippines
Apr 22 - Apr 23Big Data FoundationManila, Philippines
Apr 22 - Apr 26CEH - Certified Ethical HackerManila, Philippines
Apr 24 - Apr 26RE - Requirements EngineeringManila, Philippines
Apr 25 - Apr 26Agile SCRUM PractitionerManila, Philippines
Apr 29 - Apr 30CQP - Certified Quality ProfessionalManila, Philippines
Apr 29 - Apr 30BIA - Business Intelligence and Analytics FoundationManila, Philippines
Apr 29 - Apr 30DevOps FoundationManila, Philippines
Apr 29 - Apr 30PRINCE2 FoundationKuala Lumpur, Malaysia
May 9 - May 11SDA - Service Desk AnalystManila, Philippines
May 15 - May 16BCMP - Business Continuity Management PractitionerCebu City, Philippines
May 16 - May 17MS Excel Advanced Features (2010/2013)Manila, Philippines
May 16 - May 17SMC - Scrum Master CertifiedManila, Philippines
May 16 - May 17DPA - Data Privacy Act RA 10173Manila, Philippines
May 16 - May 17Data Story TellingManila, Philippines
May 20 - May 21Certified Data Center Professional (CDCP)® TrainingManila, Philippines
May 20 - May 24Certified Data Center Expert (CDCE)® TrainingManila, Philippines
May 20 - May 25Combined Lead Auditor (CLA) Training - ISMS, BCMManila, Philippines
May 22 - May 24Certified Data Center Specialist (CDCS)® TrainingManila, Philippines
May 22 - May 23BIA - Business Intelligence and Analytics AdvancedManila, Philippines
May 23 - May 24Six Sigma Yellow BeltManila, Philippines
May 23 - May 24DevOps FoundationManila, Philippines
May 30 - May 31CCP - Crisis Communication Planner (ICOR Certified) TrainingManila, Philippines
May 30 - May 31Data Security Practitioner - Payment Card IndustryManila, Philippines
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Jun 4 - Jun 7Project Management Professional (PMP)® Training - REP #4536Manila, Philippines
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Jun 17 - Jun 18Complaints Management - Turning Complaints to ComplimentsManila, Philippines
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Jun 20 - Jun 21DRP - Disaster Recovery PractitionerManila, Philippines
Jun 20 - Jun 21DevOps FoundationManila, Philippines
Jun 24 - Jun 26CQL - Certified Quality LeaderManila, Philippines
Jun 24 - Jun 25I2BA - Intro to Business AnalysisManila, Philippines
Jun 25 - Jun 26MS Power BIManila, Philippines
Jun 26 - Jun 28Certified IT Specialist (CITS)® TrainingManila, Philippines
Jun 27 - Jun 28ISMS (Information Security Management Systems) PractitionerManila, Philippines
Jun 27 - Jun 28CompTIA Cloud EssentialsManila, Philippines
Jun 27 - Jun 28PSM I - Professional Scrum MasterManila, Philippines
Jul 8 - Jul 9MS Excel Advanced Features (2010/2013)Manila, Philippines
Jul 17 - Jul 19Certified Business Analysis Professional (CBAP®) TrainingManila, Philippines
Jul 23 - Jul 24HRMET - HR Metrics and Workforce AnalyticsManila, Philippines
No class / event scheduled for this month
No class / event scheduled for this month
No class / event scheduled for this month
No class / event scheduled for this month
No class / event scheduled for this month
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