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Business Process Excellence

Streamlining for Success… Our Forte.

CQA – Certified Quality Associate

Classroom Training   |   2 days

TRAINING DETAILS

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DESCRIPTION

Customer satisfaction and operational harmony are considered as marks of quality excellence in an
organization. Holding the key to such success are strong processes and enabled people. Enabling
people with the right set of skills and knowledge help you boost your bottom line through their mastery
and encourage an organizational culture that strives for better performance.

The Certified Quality Associate (CQA) program is a 2-day a foundation course in quality that provides
essential knowledge needed to grasp the benefits of establishing quality management system and build
a competitive edge among other entities in this fast-changing business environment. This program
is designed to allow the participants to thoroughly understand the underlying concepts of “Quality”,
identify and understand various management systems, measure performances qualitatively and
quantitatively, identify various management standards, and be acquainted with various approaches to
talent management.

2 days of Comprehensive instructor led training.
Training manuals and quick info cards are provided for easy reference.
Echo CD is provided to ensure content is spread within the organization.

  • Module 1: Quality Concepts
  • Module 2: Team Basics
  • Module 3: Customer – Vendor Relationship Management
  • Module 4: Continuous Improvement Techniques
  • Module 5: Process Design
  • Module 6: Process Control
  • Module 7: The Quality System

  • Get the latest and practical information from the program acquired from international best practices;
  • Create, innovate and spearhead quality initiatives within your organization;
  • Ensure strong financial returns on investments from training and program implementation
  • Understand the importance of quality concepts and its influence on organizations from operations
    to management;
  • Interpret and define approaches and initiatives – from quality improvements to financial returns.

  • Managers and Supervisors
  • Department Heads
  • Project Managers
  • Quality Management Representatives
  • Project Improvement Team Members

CERTIFICATIONS

For Certificate of Attendance:

  • Completion of Certified Quality Associate Training with 100% attendance.

 

For Certified Quality Associate:

  • Completion of Certified Quality Associate Training with 100% attendance.
  • Successful completion of the certification exams with 80% score.
  • Successful completion of exercises and case studies during training.

FAQ

  • Will I Get a Course completion Certificate?

    Yes, we offer course completion certificate after you successfully complete the training program.

  • Is there any provision for group discounts for this training program?

    APEX Global offers standard promos such as the early bird or group discount. Contact training@eccinternational for more information.

  • Where is the classroom session being held?

    Training venue will be announced one week before the said training day, and participants will be informed through email.

  • Are there any pre-requisites for this course?

    There are no pre-requisites for this course.

  • How do I get the Certification?

    • Completion of Certified Quality Professional Training with
      100% attendance.

    For Certified Quality Professional Certificate:

    • Completion of Certified Quality Professional Training with
      100% attendance.
    • Successful completion of the certification exam with 80%
      score.
    • Successful completion of exercises and case studies during
      training.
  • What is the importance of this training in Quality?

    Completing the course allows the participant to build on the competitive edge of their organization through the concepts of quality. Overall participants can contribute to the overall organizational effectiveness through controlling product and service quality, and showing personnel to be an indispensable part of the business process.  

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Feb 12 - Feb 15Project Management Professional (PMP)® Training - REP #4536Manila, Philippines
Feb 13 - Feb 14ISMS (Information Security Management Systems) PractitionerManila, Philippines
Feb 20 - Feb 21DevOps FoundationManila, Philippines
Feb 22 - Feb 23CompTIA Cloud EssentialsManila, Philippines
Feb 26 - Feb 28Certified Data Center Professional (CDCP)® TrainingManila, Philippines
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Mar 6 - Mar 8CQL - Certified Quality LeaderManila, Philippines
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Mar 22 - Mar 26Accelerated Six Sigma Green BeltManila, Philippines
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No class / event scheduled for this month
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No class / event scheduled for this month
No class / event scheduled for this month
No class / event scheduled for this month
Sep 25 - Sep 26CCP - Crisis Communication Planner (ICOR Certified) TrainingManila, Philippines
Sep 27 - Sep 28CQP - Certified Quality ProfessionalManila, Philippines
Oct 2 - Oct 3Business Continuity Management PractitionerManila, Philippines
Oct 9 - Oct 12Project Management Professional (PMP)® Training - REP #4536Manila, Philippines
Oct 10 - Oct 11DRP - Disaster Recovery PractitionerManila, Philippines
Oct 12 - Oct 13ITIL Foundation (2011)Manila, Philippines
Oct 16 - Oct 19ITIL OSA - Operational Support AnalysisManila, Philippines
Oct 19 - Oct 20Better Business Efficiencies Using MS Excel Advanced Features (2010/2013)Manila, Philippines
Oct 19 - Oct 20Intro to Project ManagementManila, Philippines
Oct 23 - Oct 25Certified Business Analysis Professional (CBAP®) TrainingManila, Philippines
Oct 23 - Oct 24CompTIA Cloud EssentialsManila, Philippines
Oct 23 - Oct 27OMCA™ - Online Marketing Certified AssociateManila, Philippines
Nov 6 - Nov 6BCP - Business Continuity PlanningManila, Philippines
Nov 6 - Nov 7HR Business PartneringManila, Philippines
Nov 13 - Nov 14Certified Data Center Professional (CDCP)® TrainingManila, Philippines
Nov 14 - Nov 15DevOps FoundationManila, Philippines
Nov 14 - Nov 16SDA - Service Desk AnalystManila, Philippines
Nov 14 - Nov 17Big Data Hadoop AdministratorManila, Philippines
Nov 16 - Nov 17Agile SCRUM PractitionerManila, Philippines
Nov 20 - Nov 21PRINCE2 FoundationManila, Philippines
Nov 21 - Nov 24Project Management Professional (PMP)® Training - REP #4536Manila, Philippines
Nov 23 - Nov 24Business Continuity Management PractitionerManila, Philippines
Nov 23 - Nov 27Accelerated Six Sigma Green BeltManila, Philippines
Dec 4 - Dec 5CQP - Certified Quality ProfessionalManila, Philippines
Dec 4 - Dec 5HR Metrics and Workforce AnalyticsManila, Philippines
Dec 6 - Dec 7ITIL Foundation (2011)Manila, Philippines
Dec 6 - Dec 7Integrated Metrics Management (People, Process & Organization)Manila, Philippines
Dec 7 - Dec 8Agile SCRUM PractitionerManila, Philippines
Dec 7 - Dec 8CCP - Crisis Communication Planner (ICOR Certified) TrainingManila, Philippines
Dec 7 - Dec 8HR Metrics and Workforce AnalyticsManila, Philippines
Dec 7 - Dec 8DevOps FoundationManila, Philippines
Dec 11 - Dec 12Better Business Efficiencies Using MS Excel Advanced Features (2010/2013)Manila, Philippines
Jan 18 - Jan 19Complaints Management - Turning Complaints to ComplimentsManila, Philippines
Jan 22 - Jan 23Enterprise Risk ManagementManila, Philippines
Jan 23 - Jan 24Big Data FoundationManila, Philippines
Jan 25 - Jan 26Intro to Project ManagementManila, Philippines
Jan 29 - Jan 31OMCA™ - Online Marketing Certified AssociateManila, Philippines
Feb 1 - Feb 2PRINCE2 FoundationManila, Philippines
Feb 5 - Feb 7Certified Business Analysis Professional (CBAP®) TrainingManila, Philippines
Feb 7 - Feb 8ITIL Foundation (2011)Manila, Philippines
Feb 12 - Feb 15Project Management Professional (PMP)® Training - REP #4536Manila, Philippines
Feb 13 - Feb 14ISMS (Information Security Management Systems) PractitionerManila, Philippines
Feb 20 - Feb 21DevOps FoundationManila, Philippines
Feb 22 - Feb 23CompTIA Cloud EssentialsManila, Philippines
Feb 26 - Feb 28Certified Data Center Professional (CDCP)® TrainingManila, Philippines
Mar 1 - Mar 2Certified Data Center Specialist (CDCS)® TrainingManila, Philippines
Mar 1 - Mar 2BIA - Business Intelligence and Analytics FoundationManila, Philippines
Mar 5 - Mar 9OMCA™ - Online Marketing Certified AssociateManila, Philippines
Mar 6 - Mar 8CQL - Certified Quality LeaderManila, Philippines
Mar 6 - Mar 8BCM Lead Implementer - ISO 22301 (ICOR Certified)Manila, Philippines
Mar 12 - Mar 13COBIT 5 FoundationManila, Philippines
Mar 12 - Mar 13Complaints Management - Turning Complaints to ComplimentsManila, Philippines
Mar 14 - Mar 16CPRE - Certified Professional for Requirements EngineeringManila, Philippines
Mar 19 - Mar 20Big Data FoundationManila, Philippines
Mar 22 - Mar 26Accelerated Six Sigma Green BeltManila, Philippines
No class / event scheduled for this month
No class / event scheduled for this month
No class / event scheduled for this month
No class / event scheduled for this month
No class / event scheduled for this month
No class / event scheduled for this month
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