Business Process Excellence

Streamlining for Success… Our Forte.

CQL – Certified Quality Leader

Classroom Training   |   3 days

TRAINING DETAILS

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DESCRIPTION

It is increasingly recognizable that the role of a quality leader is a key role in initiating, supporting and sustaining quality management principles, leadership and quality improvement in everyday business. Managing customer requirements and expectations consistently requires a set of skilled leaders driven by quality drivers acquired through competence and skill set in critical thinking and driving quality management goals and objectives. The Certified Quality Leader (CQL) program is a 3-day advance course in quality that provides essential knowledge and skills needed to establish a: good sound quality management practice and culture, performance driven quality leadership which is enabled through the understanding of analytical tools and techniques, and good management practices. This program will allow the participants to apply the underlying concepts of “Quality”, conform with the suitable management systems for your organization, measure performances qualitatively and quantitatively, implement measurements tools and analytical methods, and be acquainted with various approaches to quality assurance and control.

Intermediate course of 3 days of Comprehensive instructor led training. Training manuals and quick info cards are provided for easy reference. Echo CD is provided to ensure content is spread within the organization.

  • Module 1: Quality Concepts
  • Module 2: Team Basics
  • Module 3: Customer – Vendor Relationship Management
  • Module 4: The Quality System
  • Module 5: Management and Leadership
  • Module 6: Quality Management Methods and Tools
  • Module 7: Continuous Improvement Techniques

  • Be able to manage and drive a set of professionals to implement, maintain, monitor and sustain quality programs and objectives throughout the organizational processes;
  • To acquire the necessary ideas to implement continuous improvement methods and guide teams on the use of tools and techniques in quality assurance
  • Gain apt knowledge on the various management standards used globally
  • Create, innovate and spearhead quality initiatives within your organization;
  • Ensure strong financial returns on investments from training and program implementation.

  • Managers and Supervisors
  • Department Heads
  • Project Managers
  • Quality Management Representatives
  • Project Improvement Team Members

CERTIFICATIONS

Note:

  • Participants should bring their own laptop on the 2nd and 3rd day of the program.

  For Certified Quality Professional:

  • Completion of Certified Quality Professional Training
  • Successful completion of the certification exam

  For Non Certified Quality Professional:

  • Pre-course Manual will be provided for the participants

  Certificate of Attendance:

  • Completion of Certified Quality Leader Training with 100% attendance.

  Certified Quality Leader:

  • Completion of Certified Quality Leader Training with100% attendance.
  • Successful completion of the certification exam with 80% score.
  • Successful completion of exercises and case studies during training.

FAQ

  • Will I Get a Course completion Certificate?

    Yes, we offer course completion certificate after you successfully complete the training program.

  • Is there any provision for group discounts for this training program?

    APEX Global offers standard promos such as the early bird or group discount. Contact training@eccinternational for more information.

  • Where is the classroom session being held?

    Training venue will be announced one week before the said training day. Participants will be informed through email.

  • Are there any pre-requisites for this course?

    • Participants should bring their own laptop on the 2nd and 3rd day of the program.

      For Certified Quality Professional:

    • Completion of Certified Quality Professional Training
    • Successful completion of the certification exam

      For Non Certified Quality Professional:

    • Pre-course Manual will be provided for the participants
  • How do I get the Certification?

    Certificate of Attendance:

    • Completion of Certified Quality Leader Training with10 0% attendance.

      Certified Quality Leader:

    • Completion of Certified Quality Leader Training with 100% attendance.
    • Successful completion of the certification exam with 80% score.
    • Successful completion of exercises and case studies during training.
  • What is the importance of this training in Quality?

    Completing the course allows the participant to build on the competitive edge of their organization through the concepts of quality. Overall participants can contribute to the overall organizational effectiveness through controlling product and service quality, and showing personnel to be an indispensable part of the business process.

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