Editing: /home/apexglob/public_html/wp-content/themes/apex/single-project.php Encoding: Re-open Use Code Editor Close Save Changes Crisis Communication Planner Training & Certification - APEX Global

Business Process Excellence

Streamlining for Success… Our Forte.

CCP – Crisis Communication Planner (ICOR Certified) Training

Classroom Training   |   2 days

TRAINING DETAILS

Date Time Location Brochure
Aug 16, 2018 - Aug 17, 201809:00AM - 05:00PMManila, Philippines
N/A
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DESCRIPTION

When crisis occurs the need to communicate is immediate. If business operation is disrupted, customers will want to know how they will be impacted. Employees and their families will be concerned and want information. These people would want information, thus, an important component of the preparedness program would be the crisis communication plan. Crisis can happen anywhere, at any time and often occur when they are least expected. When a crisis does occur, events usually unfold rapidly, leaving little time for planning. That is why advance preparation is essential. Some crisis can be predicted and prevented, and those that cannot be avoided can be minimized if handled properly. Therefore, it is necessary to handle crisis in a swift and organized manner.

Crisis Communication Planner is a 2-day course designed to help participants prepare their organization for inevitable threats to reputation, execute the crisis communications plan, then, when the crisis has passed, assess and do what must be done before the next threats occur.

  • Crisis Communication Plan template
  • Detailed Crisis Communication Performance checklist
  • 2-day comprehensive Training case studies
  • Training Manual
  • Quick Reference Card and Poster

• Crisis Basics

• Reputation

• The Spokesperson’s Role in a Crisis

• Message Development

• The Crisis Communication Team

• Writing the Crisis Communications Plan

• Case Studies / Activity

• Summary

• Open Forum and Discussion

• Learn to distinguish a crisis from a disaster and identify the ten basic crisis scenarios

• Identify the essential elements that should be included in a crisis communications plan

• Learn how to assess communications performance before, during and after communications crisis

• Manage information through identification of the critical issues, development of key messages and detail all necessary procedures for implementation

• During crisis, good internal communication will increase staff morale, build support and reduce mistakes;

• Crisis Management Teams

• Senior Management

• Corporate Communications

• Media Spokespersons

• Media Handlers

• Crisis and Emergency Management Teams

• Internal and External Operations

CERTIFICATIONS

Eligibility: Basic knowledge in Business Continuity Management. Process: Examination will be administered at the end of the last day of the program. The certificate is globally recognized and accredited by ICOR. It is a 40 item multiple choice question with participants needing to answer 30 items (75%) correctly to get the credential.

FAQ

  • Will I Get a Course completion Certificate?

    Yes, we offer course completion certificate after you successfully complete the training program.

  • Is there any provision for group discounts for this training program?

    APEX Global offers standard promos such as the early bird or group discount contact training@eccinternational for more information. 

  • Where is the classroom being held?

    Traning venue will be announced one week before the said training day, and will be informed through email.

  • Are there any Pre-requisites for this course?

    There are no pre-requisites for this course.

  • How do I get the certification?

    There is an exam that is taken at the end of the course. It is a 40 item multiple choice question with participants needing to answer 30 items (75%) correctly to get the credential. Certificate is internationally recognized by ICOR and accredited by ANSI.

  • What is the importance of the course?

    Participants are taught how to prepare the organization for inevitable threats to reputation, how to execute the crisis communications plan. it is useful in times of before, during and after the crisis has passed. the participant can assess and do what must be done before the next threats occurs which is a  skill much needed in today’s organizations.

  • What is ICOR?

    The International Consortium of Organizational Resilience (ICOR) is an international nonprofit education and credentialing organization created to bring together the many silos, industries, and separate bodies of knowledge that individually support resilience into one profession entitled, “Organizational Resilience.”

    Recognized globally for its vendor-neutral, standards-based education programs, ICOR’s certification competency areas align to specific jobs or job areas in the business continuity and continuity of operations workplace

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Oct 11 - Oct 12Big Data FoundationManila, Philippines
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x

Calendar

No class / event scheduled for this month
No class / event scheduled for this month
No class / event scheduled for this month
No class / event scheduled for this month
No class / event scheduled for this month
No class / event scheduled for this month
Jul 17 - Jul 18CQP - Certified Quality ProfessionalManila, Philippines
Jul 19 - Jul 20ITIL Foundation (2011)Manila, Philippines
Jul 19 - Jul 20ISMS (Information Security Management Systems) PractitionerManila, Philippines
Jul 23 - Jul 24Certified Data Center Professional (CDCP)® TrainingManila, Philippines
Jul 23 - Jul 27Certified Data Center Expert (CDCE)® TrainingManila, Philippines
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Jul 23 - Jul 24HRMET - HR Metrics and Workforce AnalyticsManila, Philippines
Jul 24 - Jul 27Project Management Professional (PMP)® Training - REP #4536Manila, Philippines
Jul 24 - Jul 25I2BA - Intro to Business AnalysisManila, Philippines
Jul 26 - Jul 27MS Excel Advanced Features (2010/2013)Manila, Philippines
Jul 26 - Jul 27DRP - Disaster Recovery PractitionerManila, Philippines
Jul 30 - Jul 31Agile SCRUM PractitionerManila, Philippines
Jul 30 - Jul 31DevOps FoundationManila, Philippines
Jul 30 - Jul 31Big Data FoundationManila, Philippines
Jul 30 - Jul 31MS Power BIManila, Philippines
Aug 2 - Aug 3ITIL Foundation (2011)Manila, Philippines
Aug 8 - Aug 10Certified Business Analysis Professional (CBAP®) TrainingManila, Philippines
Aug 8 - Aug 10CQL - Certified Quality LeaderManila, Philippines
Aug 9 - Aug 10BCMP - Business Continuity Management PractitionerCebu City, Philippines
Aug 9 - Aug 13Accelerated Six Sigma Green BeltManila, Philippines
Aug 15 - Aug 16HRMET - HR Metrics and Workforce AnalyticsManila, Philippines
Aug 16 - Aug 17CCP - Crisis Communication Planner (ICOR Certified) TrainingManila, Philippines
Aug 16 - Aug 17MS Excel Advanced Features (2010/2013)Manila, Philippines
Aug 16 - Aug 17HR Business PartneringManila, Philippines
Aug 16 - Aug 17PRINCE2 FoundationKuala Lumpur, Malaysia
Aug 16 - Aug 17PSM I - Professional Scrum MasterManila, Philippines
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Aug 20 - Aug 21Agile SCRUM PractitionerManila, Philippines
Aug 23 - Aug 24ITIL Foundation (2011)Manila, Philippines
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Aug 24 - Aug 25ITIL Foundation (2011)Manila, Philippines
Aug 27 - Aug 28ITIL Foundation (2011)Manila, Philippines
Aug 28 - Aug 31Project Management Professional (PMP)® Training - REP #4536Manila, Philippines
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Aug 28 - Aug 29BIA - Business Intelligence and Analytics FoundationManila, Philippines
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Aug 30 - Aug 31Six Sigma Yellow BeltManila, Philippines
Aug 30 - Aug 31Certified IT Specialist (CITS)® TrainingManila, Philippines
Aug 30 - Aug 31DevOps FoundationManila, Philippines
Sep 4 - Sep 5Complaints Management - Turning Complaints to ComplimentsManila, Philippines
Sep 5 - Sep 7Certified Business Analysis Professional (CBAP®) TrainingManila, Philippines
Sep 5 - Sep 6MS Excel Advanced Features (2010/2013)Manila, Philippines
Sep 6 - Sep 7Six Sigma Yellow BeltManila, Philippines
Sep 6 - Sep 7BIA - Business Intelligence and Analytics FoundationManila, Philippines
Sep 10 - Sep 15Combined Lead Auditor (CLA) Training - ISMS, BCMManila, Philippines
Sep 10 - Sep 11Certified Recruitment AnalystManila, Philippines
Sep 13 - Sep 14DevOps FoundationManila, Philippines
Sep 17 - Sep 18DevOps FoundationManila, Philippines
Sep 17 - Sep 21CEH - Certified Ethical HackerManila, Philippines
Sep 18 - Sep 19CQP - Certified Quality ProfessionalManila, Philippines
Sep 19 - Sep 20SDA - Service Desk AnalystManila, Philippines
Sep 20 - Sep 21COBIT 5 FoundationManila, Philippines
Sep 20 - Sep 21Enterprise Risk ManagementManila, Philippines
Sep 20 - Sep 21Integrated Metrics Management (People, Process & Organization)Manila, Philippines
Sep 20 - Sep 21Intro to Project ManagementManila, Philippines
Sep 21 - Sep 22Agile SCRUM PractitionerManila, Philippines
Sep 24 - Sep 25CompTIA Cloud EssentialsManila, Philippines
Sep 24 - Sep 25SMC - Scrum Master CertifiedManila, Philippines
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Sep 27 - Sep 28ITIL Foundation (2011)Manila, Philippines
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Oct 11 - Oct 12Big Data FoundationManila, Philippines
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Oct 15 - Oct 16PRINCE2 FoundationKuala Lumpur, Malaysia
Oct 18 - Oct 19BIA - Business Intelligence and Analytics FoundationManila, Philippines
Oct 18 - Oct 19DevOps FoundationManila, Philippines
Oct 18 - Oct 19Intro to Project ManagementManila, Philippines
Oct 23 - Oct 26Project Management Professional (PMP)® Training - REP #4536Manila, Philippines
Oct 25 - Oct 2MS Projects 74-343Manila, Philippines
Oct 29 - Oct 30ITIL Foundation (2011)Manila, Philippines
Nov 8 - Nov 9MS Excel Advanced Features (2010/2013)Manila, Philippines
Nov 12 - Nov 14Certified Business Analysis Professional (CBAP®) TrainingManila, Philippines
Nov 12 - Nov 13DevOps FoundationManila, Philippines
Nov 13 - Nov 15BCM Lead Implementer - ISO 22301 (ICOR Certified)Manila, Philippines
Nov 15 - Nov 16MS Excel Advanced Features (2010/2013)Manila, Philippines
Nov 20 - Nov 23Project Management Professional (PMP)® Training - REP #4536Manila, Philippines
Nov 21 - Nov 23Certified Business Analysis Professional (CBAP®) TrainingManila, Philippines
Nov 21 - Nov 23CPRE - Certified Professional for Requirements EngineeringManila, Philippines
Nov 22 - Nov 23ITIL Foundation (2011)Manila, Philippines
Nov 22 - Nov 23ITIL Foundation (2011)Manila, Philippines
Nov 26 - Nov 28OMCA™ - Online Marketing Certified AssociateManila, Philippines
Nov 27 - Nov 28Certified Data Center Professional (CDCP)® TrainingManila, Philippines
Nov 27 - Nov 28Enterprise Risk ManagementManila, Philippines
Nov 28 - Nov 29Big Data FoundationManila, Philippines
Dec 3 - Dec 4BIA - Business Intelligence and Analytics FoundationManila, Philippines
Dec 6 - Dec 7ITIL Foundation (2011)Manila, Philippines
Dec 6 - Dec 7CompTIA Cloud EssentialsManila, Philippines
Dec 10 - Dec 11BCMP - Business Continuity Management PractitionerCebu City, Philippines
Dec 10 - Dec 11Intro to Project ManagementManila, Philippines
Dec 11 - Dec 12MS Excel Advanced Features (2010/2013)Manila, Philippines
Dec 13 - Dec 14DevOps FoundationManila, Philippines
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