Editing: /home/apexglob/public_html/wp-content/themes/apex/single-project.php Encoding: Re-open Use Code Editor Close Save Changes Crisis Communication Planner Training & Certification - APEX Global

Business Process Excellence

Streamlining for Success… Our Forte.

CCP – Crisis Communication Planner (ICOR Certified) Training

Classroom Training   |   2 days

TRAINING DETAILS

Date Time Location Brochure
Sep 25, 2017 - Sep 26, 201709:00AM - 05:00PMManila, Philippines
N/A
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Dec 7, 2017 - Dec 8, 201709:00AM - 05:00PMManila, Philippines
N/A
Enroll Now
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DESCRIPTION

When crisis occurs the need to communicate is immediate. If business operation is disrupted, customers will want to know how they will be impacted. Employees and their families will be concerned and want information. These people would want information, thus, an important component of the preparedness program would be the crisis communication plan. Crisis can happen anywhere, at any time and often occur when they are least expected. When a crisis does occur, events usually unfold rapidly, leaving little time for planning. That is why advance preparation is essential. Some crisis can be predicted and prevented, and those that cannot be avoided can be minimized if handled properly. Therefore, it is necessary to handle crisis in a swift and organized manner.

Crisis Communication Planner is a 2-day course designed to help participants prepare their organization for inevitable threats to reputation, execute the crisis communications plan, then, when the crisis has passed, assess and do what must be done before the next threats occur.

  • Crisis Communication Plan template
  • Detailed Crisis Communication Performance checklist
  • 2-day comprehensive Training case studies
  • Training Manual
  • Quick Reference Card and Poster

• Crisis Basics

• Reputation

• The Spokesperson’s Role in a Crisis

• Message Development

• The Crisis Communication Team

• Writing the Crisis Communications Plan

• Case Studies / Activity

• Summary

• Open Forum and Discussion

• Learn to distinguish a crisis from a disaster and identify the ten basic crisis scenarios

• Identify the essential elements that should be included in a crisis communications plan

• Learn how to assess communications performance before, during and after communications crisis

• Manage information through identification of the critical issues, development of key messages and detail all necessary procedures for implementation

• During crisis, good internal communication will increase staff morale, build support and reduce mistakes;

• Crisis Management Teams

• Senior Management

• Corporate Communications

• Media Spokespersons

• Media Handlers

• Crisis and Emergency Management Teams

• Internal and External Operations

CERTIFICATIONS

Eligibility: Basic knowledge in Business Continuity Management. Process: Examination will be administered at the end of the last day of the program. The certificate is globally recognized and accredited by ICOR. It is a 40 item multiple choice question with participants needing to answer 30 items (75%) correctly to get the credential.

FAQ

  • Will I Get a Course completion Certificate?

    Yes, we offer course completion certificate after you successfully complete the training program.

  • Is there any provision for group discounts for this training program?

    APEX Global offers standard promos such as the early bird or group discount contact training@eccinternational for more information. 

  • Where is the classroom being held?

    Traning venue will be announced one week before the said training day, and will be informed through email.

  • Are there any Pre-requisites for this course?

    There are no pre-requisites for this course.

  • How do I get the certification?

    There is an exam that is taken at the end of the course. It is a 40 item multiple choice question with participants needing to answer 30 items (75%) correctly to get the credential. Certificate is internationally recognized by ICOR and accredited by ANSI.

  • What is the importance of the course?

    Participants are taught how to prepare the organization for inevitable threats to reputation, how to execute the crisis communications plan. it is useful in times of before, during and after the crisis has passed. the participant can assess and do what must be done before the next threats occurs which is a  skill much needed in today’s organizations.

  • What is ICOR?

    The International Consortium of Organizational Resilience (ICOR) is an international nonprofit education and credentialing organization created to bring together the many silos, industries, and separate bodies of knowledge that individually support resilience into one profession entitled, “Organizational Resilience.”

    Recognized globally for its vendor-neutral, standards-based education programs, ICOR’s certification competency areas align to specific jobs or job areas in the business continuity and continuity of operations workplace

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Sep 20 - Sep 21BIA - Business Intelligence and Analytics FoundationManila, Philippines
Sep 21 - Sep 22PRINCE2 FoundationManila, Philippines
Sep 25 - Sep 26CCP - Crisis Communication Planner (ICOR Certified) TrainingManila, Philippines
Sep 27 - Sep 28CQP - Certified Quality ProfessionalManila, Philippines
Oct 2 - Oct 3Business Continuity Management PractitionerManila, Philippines
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Oct 9 - Oct 10PRINCE2 FoundationManila, Philippines
Oct 10 - Oct 11DRP - Disaster Recovery PractitionerManila, Philippines
Oct 12 - Oct 13ITIL v3 (2011) FoundationManila, Philippines
Oct 16 - Oct 19ITIL OSA - Operational Support AnalysisManila, Philippines
Oct 23 - Oct 25Certified Business Analysis Professional (CBAP®) TrainingManila, Philippines
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Nov 13 - Nov 14Certified Data Center Professional (CDCP)® TrainingManila, Philippines
Nov 16 - Nov 17Agile SCRUM PractitionerManila, Philippines
Nov 20 - Nov 23Project Management Professional (PMP)® Training - REP #4536Manila, Philippines
Nov 23 - Nov 27Accelerated Six Sigma Green BeltManila, Philippines
Dec 4 - Dec 5CQP - Certified Quality ProfessionalManila, Philippines
Dec 4 - Dec 5HR Metrics and Workforce AnalyticsManila, Philippines
Dec 6 - Dec 7ITIL v3 (2011) FoundationManila, Philippines
Dec 7 - Dec 8CCP - Crisis Communication Planner (ICOR Certified) TrainingManila, Philippines
Dec 13 - Dec 14Integrated Metrics Management (People, Process & Organization)Manila, Philippines
Jan 18 - Jan 19Complaints Management - Turning Complaints to ComplimentsManila, Philippines
Jan 22 - Jan 23Enterprise Risk ManagementManila, Philippines
Jan 23 - Jan 24Big Data FoundationManila, Philippines
Jan 29 - Jan 31OMCA™ - Online Marketing Certified AssociateManila, Philippines
Feb 1 - Feb 2PRINCE2 FoundationManila, Philippines
Feb 5 - Feb 7Certified Business Analysis Professional (CBAP®) TrainingManila, Philippines
Feb 7 - Feb 8ITIL v3 (2011) FoundationManila, Philippines
Feb 12 - Feb 15Project Management Professional (PMP)® Training - REP #4536Manila, Philippines
Feb 13 - Feb 14ISMS (Information Security Management Systems) PractitionerManila, Philippines
Feb 20 - Feb 21DevOps FoundationManila, Philippines
Feb 26 - Feb 28Certified Data Center Professional (CDCP)® TrainingManila, Philippines
Mar 1 - Mar 2Certified Data Center Specialist (CDCS)® TrainingManila, Philippines
Mar 1 - Mar 2BIA - Business Intelligence and Analytics FoundationManila, Philippines
Mar 5 - Mar 9OMCA™ - Online Marketing Certified AssociateManila, Philippines
Mar 6 - Mar 9CQL - Certified Quality LeaderManila, Philippines
Mar 6 - Mar 8BCM Lead Implementer - ISO 22301 (ICOR Certified)Manila, Philippines
Mar 12 - Mar 13Complaints Management - Turning Complaints to ComplimentsManila, Philippines
Mar 14 - Mar 16CPRE - Certified Professional for Requirements EngineeringManila, Philippines
Mar 19 - Mar 20Big Data FoundationManila, Philippines
Mar 22 - Mar 26Accelerated Six Sigma Green BeltManila, Philippines
No class / event scheduled for this month
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Calendar

No class / event scheduled for this month
No class / event scheduled for this month
No class / event scheduled for this month
No class / event scheduled for this month
No class / event scheduled for this month
No class / event scheduled for this month
No class / event scheduled for this month
Aug 14 - Aug 18OMCA™ - Online Marketing Certified AssociateManila, Philippines
Aug 23 - Aug 25Certified Business Analysis Professional (CBAP®) TrainingManila, Philippines
Aug 29 - Aug 30ITIL v3 (2011) FoundationManila, Philippines
Aug 30 - Aug 31ISMS (Information Security Management Systems) PractitionerManila, Philippines
Aug 30 - Aug 31CQA - Certified Quality AssociateManila, Philippines
Sep 5 - Sep 6Big Data FoundationManila, Philippines
Sep 7 - Sep 11Accelerated Six Sigma Green BeltManila, Philippines
Sep 7 - Sep 8Complaints Management - Turning Complaints to ComplimentsManila, Philippines
Sep 11 - Sep 13CQL - Certified Quality LeaderManila, Philippines
Sep 13 - Sep 15BCM Lead Implementer - ISO 22301 (ICOR Certified)Manila, Philippines
Sep 18 - Sep 19Certified Data Center Professional (CDCP)® TrainingManila, Philippines
Sep 18 - Sep 22CISA - Certified Information Systems AuditorManila, Philippines
Sep 19 - Sep 21CPRE - Certified Professional for Requirements EngineeringManila, Philippines
Sep 20 - Sep 22Certified Data Center Specialist (CDCS)® TrainingManila, Philippines
Sep 20 - Sep 21BIA - Business Intelligence and Analytics FoundationManila, Philippines
Sep 21 - Sep 22PRINCE2 FoundationManila, Philippines
Sep 25 - Sep 26CCP - Crisis Communication Planner (ICOR Certified) TrainingManila, Philippines
Sep 27 - Sep 28CQP - Certified Quality ProfessionalManila, Philippines
Oct 2 - Oct 3Business Continuity Management PractitionerManila, Philippines
Oct 2 - Oct 6OMCA™ - Online Marketing Certified AssociateManila, Philippines
Oct 9 - Oct 10PRINCE2 FoundationManila, Philippines
Oct 10 - Oct 11DRP - Disaster Recovery PractitionerManila, Philippines
Oct 12 - Oct 13ITIL v3 (2011) FoundationManila, Philippines
Oct 16 - Oct 19ITIL OSA - Operational Support AnalysisManila, Philippines
Oct 23 - Oct 25Certified Business Analysis Professional (CBAP®) TrainingManila, Philippines
Nov 2 - Nov 3DevOps FoundationManila, Philippines
Nov 13 - Nov 14Certified Data Center Professional (CDCP)® TrainingManila, Philippines
Nov 16 - Nov 17Agile SCRUM PractitionerManila, Philippines
Nov 20 - Nov 23Project Management Professional (PMP)® Training - REP #4536Manila, Philippines
Nov 23 - Nov 27Accelerated Six Sigma Green BeltManila, Philippines
Dec 4 - Dec 5CQP - Certified Quality ProfessionalManila, Philippines
Dec 4 - Dec 5HR Metrics and Workforce AnalyticsManila, Philippines
Dec 6 - Dec 7ITIL v3 (2011) FoundationManila, Philippines
Dec 7 - Dec 8CCP - Crisis Communication Planner (ICOR Certified) TrainingManila, Philippines
Dec 13 - Dec 14Integrated Metrics Management (People, Process & Organization)Manila, Philippines
Jan 18 - Jan 19Complaints Management - Turning Complaints to ComplimentsManila, Philippines
Jan 22 - Jan 23Enterprise Risk ManagementManila, Philippines
Jan 23 - Jan 24Big Data FoundationManila, Philippines
Jan 29 - Jan 31OMCA™ - Online Marketing Certified AssociateManila, Philippines
Feb 1 - Feb 2PRINCE2 FoundationManila, Philippines
Feb 5 - Feb 7Certified Business Analysis Professional (CBAP®) TrainingManila, Philippines
Feb 7 - Feb 8ITIL v3 (2011) FoundationManila, Philippines
Feb 12 - Feb 15Project Management Professional (PMP)® Training - REP #4536Manila, Philippines
Feb 13 - Feb 14ISMS (Information Security Management Systems) PractitionerManila, Philippines
Feb 20 - Feb 21DevOps FoundationManila, Philippines
Feb 26 - Feb 28Certified Data Center Professional (CDCP)® TrainingManila, Philippines
Mar 1 - Mar 2Certified Data Center Specialist (CDCS)® TrainingManila, Philippines
Mar 1 - Mar 2BIA - Business Intelligence and Analytics FoundationManila, Philippines
Mar 5 - Mar 9OMCA™ - Online Marketing Certified AssociateManila, Philippines
Mar 6 - Mar 9CQL - Certified Quality LeaderManila, Philippines
Mar 6 - Mar 8BCM Lead Implementer - ISO 22301 (ICOR Certified)Manila, Philippines
Mar 12 - Mar 13Complaints Management - Turning Complaints to ComplimentsManila, Philippines
Mar 14 - Mar 16CPRE - Certified Professional for Requirements EngineeringManila, Philippines
Mar 19 - Mar 20Big Data FoundationManila, Philippines
Mar 22 - Mar 26Accelerated Six Sigma Green BeltManila, Philippines
No class / event scheduled for this month
No class / event scheduled for this month
No class / event scheduled for this month
No class / event scheduled for this month
No class / event scheduled for this month
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