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Behavioral Exellence
Sales & Service Transformation
  • 1-2-3 of Effective Customer Service Inquire Now
  • Achieving Quality Excellence in the Service Industry Inquire Now
  • Branding - Creating and Managing Your Corporate Brand Inquire Now
  • BS8477 : Achieving Customer Service Excellence Inquire Now
  • Building Relationship for Success in Sales Inquire Now
  • Complaints Management - Turning Complaints into Compliments Inquire Now
  • Customer Relationship Management Inquire Now
  • Customer Relationship Management - Building and Retaining Customer Relationships Inquire Now
  • Dealer Management Excellence Inquire Now
  • Dispute Resolution for Organizational Success using ISO 10003 Inquire Now
  • Introduction to Customer Service - Putting the Customer First Inquire Now
  • Key Account Management - Building Sustainable Relationship Inquire Now
  • Prospecting and Networking - Creating Powerful Relationships to Win New Business Inquire Now
  • Sales and Customer Service Training for Call Center Agents Inquire Now
  • Sales Correspondences for Success Inquire Now
  • Sales Excellence Boot Camp Inquire Now
  • Sales for Non-Sales People - Moving from Service to Sales Inquire Now
  • Sales Manager's Boot Camp Inquire Now
  • Sales Presentation Skills - Developing and Delivering Winning Sales Pitches Inquire Now
  • Telemarketing - Using the Telephone as a Sales Tool Inquire Now
  • Time & Territory Management Inquire Now
Leadership & Management
Organizational Development
Personal Development
  • Building Self Esteem and Assertiveness Skills Inquire Now
  • Corporate Image Enhancement and Development Inquire Now
  • Developing Your Personal Impact - Building Productive Relationships Inquire Now
  • Effective Communication and Personality Enhancement Inquire Now
  • Effective Communication Skills - Communication That Delivers Results Inquire Now
  • Effective Oral Communication Skills Inquire Now
  • Effective Presentation Skills - Speaking and Presenting with Confidence Inquire Now
  • Effective Writing Skills - Writing for Results Inquire Now
  • Managing Your Career - Creating a Dynamic Job Portfolio Inquire Now
  • Personal Brand: Maximizing Personal Impact Inquire Now
Business Process Exellence
Process Improvement Techniques
Project & Program Management
Business Analysis
  • Aligning Solutions to Organizational Requirements Inquire Now
  • CBAP - Certified Business Analysis Professional Inquire Now
  • CCBA - Certification of Competency in Business Analysis Inquire Now
  • Documenting & Managing Requirements Inquire Now
  • Measuring Business Analysis: Establishing Effective Metrics Inquire Now
  • Requirements Elicitation Techniques Overview Inquire Now
Six Sigma & Lean
Business Continuity & Risk Management
  • BCM Executive Overview Inquire Now
  • BCM Practitioner Inquire Now
  • Business Continuity Management (BCM) Awareness Training Inquire Now
  • Business Continuity Maturity Model Assessor Course Inquire Now
  • Business Impact Analysis/ Risk Assessment Workshop Inquire Now
  • Combined Practitioner (BCM & ISMS) Inquire Now
  • Crisis Communication Planner Inquire Now
  • Crisis Management Overview Inquire Now
  • Crisis Team Leadership Development Inquire Now
  • Emergency Management Overview Inquire Now
  • Enterprise Risk Management (ERM) Inquire Now
  • Essentials of Organizational Resilience Series Inquire Now
  • ICOR - Critical Environment Auditor (CEA) Inquire Now
  • ICOR - Critical Environment Engineer (CEE) Inquire Now
  • ICOR - Critical Environment Manager (CEM) Inquire Now
  • ICOR - Critical Environment Technician (CET) Inquire Now
  • ICOR - Essential Knowledge for Critical Environment: Critical Environment Technician Associate (CETa) Inquire Now
  • ICOR - Implementing ISO 22301:2012 Inquire Now
  • ICOR - ISO 22301:2012; ISO 19011:2012; ISO 17022:2012 Lead Auditor Training Inquire Now
  • ISO 22301:2012 Analyzing Business Risks & Impacts Inquire Now
  • Writing the Crisis Management Plan Inquire Now
  • Writing the IT Disaster Recovery/ICT Plan Inquire Now
Productivity Tools
  • Better Business Efficiencies using MS Excel Advanced Features Inquire Now
  • Creating Process Work Flow using MS Visio Inquire Now
  • Crunching Data using SPSS Inquire Now
  • Data Analysis using Excel & Minitab Inquire Now
  • Enhanced Office Productivity: Applied Project Management using Microsoft Project Inquire Now
  • Enhanced Office Productivity: Combined MS Word, Excel & Powerpoint Inquire Now
  • Enhanced Office Productivity: Creating Effective Presentations using MS Powerpoint Inquire Now
  • Enhanced Office Productivity: MS Excel Advanced + Minitab Inquire Now
  • Enhanced Office Productivity: Ms Excel Essentials Inquire Now
  • Enhanced Office Productivity: MS Word Inquire Now
  • Statistical Tools: Minitab & SPSS Combined Training Inquire Now
Supply Chain Management
Innovation
Business Process Exellence
Standards & Compliance
  • Achieving Financial Benefits from Quality Management System (QMS) using 10014 Best Practices Inquire Now
  • Advanced Internal Audit Inquire Now
  • Effective Implementation of Document & Document Control Inquire Now
  • Effective Records Management Inquire Now
  • ISO 10002:2004 Guidelines to Implement a Complaints Management Framework Inquire Now
  • ISO 10003:2007 Setting Up an Effective Dispute Resolution System Inquire Now
  • ISO 10014:2006 Guidelines to Achieve Financial Benefits from your QMS Inquire Now
  • ISO 10015:1999 An In-Depth Understanding of Quality Management Guidelines for Training Inquire Now
  • ISO 10019:2009 Quality Guidelines to Choose the Right Consultant Inquire Now
  • ISO 13485:2003 QMS for Medical Device Manufacturing Inquire Now
  • ISO 14001:2004 Environment Management System (EMS) - Environment Impact Assessment (EIA) Inquire Now
  • ISO 14001:2004 Environmental Management System (EMS) Inquire Now
  • ISO 14063:2006 Guidelines & Examples on Environmental Communication Inquire Now
  • ISO 14064:2006 Green House Gas Emissions & Removals Inquire Now
  • ISO 19011:2011 Performing an Effective Process Audit Inquire Now
  • ISO 22000:2005 FSMS: Food Safety Management System Lead Auditor Inquire Now
  • ISO 28000:2005 Supply Chain Security Management (SCSM) Inquire Now
  • ISO 50001 Energy Management System (EnMS) Inquire Now
  • ISO 9001:2008 Quality Management System (QMS) Inquire Now
  • ISO 9001:2015 Transition and Awareness Inquire Now
  • ISO/TS 16949:2009 QMS for Automotive Production & Relevant Service Part Organization Inquire Now
  • ISO17025:2005 QMS for Calibration & Testing Laboratories Inquire Now
  • OHSAS 18001:2007 Occupational Health & Safety Inquire Now
  • OHSAS 18001:2007 Occupational Health & Safety - Hazard & Risk Identification Inquire Now
  • PAS99 Integrated Management System (IMS): Overview, Implementation & Audit Inquire Now
IT Exellence
Standards & Compliance
Quality & Productivity
  • Achieving Financial Benefits from Quality Management System (QMS) using 10014 Best Practices Inquire Now
  • Advanced Internal Audit Inquire Now
  • Effective Implementation of Document & Document Control Inquire Now
  • Effective Records Management Inquire Now
  • ISO 10002:2004 Guidelines to Implement a Complaints Management Framework Inquire Now
  • ISO 10003:2007 Setting Up an Effective Dispute Resolution System Inquire Now
  • ISO 10014:2006 Guidelines to Achieve Financial Benefits from your QMS Inquire Now
  • ISO 10015:1999 An In-Depth Understanding of Quality Management Guidelines for Training Inquire Now
  • ISO 10019:2009 Quality Guidelines to Choose the Right Consultant Inquire Now
  • ISO 13485:2003 QMS for Medical Device Manufacturing Inquire Now
  • ISO 19011:2011 Performing an Effective Process Audit Inquire Now
  • ISO 28000:2005 Supply Chain Security Management (SCSM) Inquire Now
  • ISO 9001:2008 Quality Management System (QMS) Inquire Now
  • ISO 9001:2015 Transition and Awareness Inquire Now
  • ISO/TS 16949:2009 QMS for Automotive Production & Relevant Service Part Organization Inquire Now
  • ISO17025:2005 QMS for Calibration & Testing Laboratories Inquire Now
  • PAS99 Integrated Management System (IMS): Overview, Implementation & Audit Inquire Now
Energy, Environment, Health & Safety
  • ISO 14001:2004 Environment Management System (EMS) - Environment Impact Assessment (EIA) Inquire Now
  • ISO 14001:2004 Environmental Management System (EMS) Inquire Now
  • ISO 14063:2006 Guidelines & Examples on Environmental Communication Inquire Now
  • ISO 14064:2006 Green House Gas Emissions & Removals Inquire Now
  • ISO 22000:2005 FSMS: Food Safety Management System Lead Auditor Inquire Now
  • ISO 50001 Energy Management System (EnMS) Inquire Now
  • OHSAS 18001:2007 Occupational Health & Safety Inquire Now
  • OHSAS 18001:2007 Occupational Health & Safety - Hazard & Risk Identification Inquire Now
IT Exellence
IT Quality
IT Governance
IT Architecture
IT Security & Risk Management
  • Assessing Threats & Vulnerabilities for Effective Information Security Inquire Now
  • CISA - Certified Information Systems Auditor Boot Camp Inquire Now
  • CISSP - Certified Information Systems Security Professional Inquire Now
  • Combined Lead Auditor Course (QMS, ISMS & BCM) Inquire Now
  • Data Privacy and Data Protection Inquire Now
  • Data Security Practitioner - Payment Card Industry Inquire Now
  • Effective ISMS using ISO 27001:2013 Guidelines - An Overview Inquire Now
  • Implementing IT Governance: Foundation & Principles Inquire Now
  • Information Security Risk Management using ISO 27001:2013 Guidelines Inquire Now
  • ISA - Internal Security Assessor Inquire Now
  • ISMS (ISO 27001:2013) Practitioner Inquire Now
  • ISO 27001:2013 Foundation Inquire Now
  • ISO 27001:2013 ISMS Internal Auditor Inquire Now
  • ISO 27001:2013 ISMS Lead Auditor Inquire Now
  • PCI DSS - Best Practice Overview for Credit Card Data Security Inquire Now
  • PCIP - PCI Professional Inquire Now
  • Penetration Testing Inquire Now
  • Risk Management - Key for ISMS Inquire Now
  • Risk Management using OCTAVE Methodology Inquire Now
  • Securing Web Applications, Services & Servers Inquire Now
  • Transitioning from ISO 27001:2005 to ISO 27001:2013 Inquire Now
  • Vulnerability Assessment Inquire Now
IT Continuity Management
  • BS 25777 IT Service Continuity - Key for Service Excellence Inquire Now
  • CBRITP - Certified Business Resilience IT Professional Inquire Now
  • DRP - Disaster Recovery Practitioner Inquire Now
  • Implementing & Managing IT Disaster Recovery Planning Inquire Now
  • Implementing IT Disaster Recover Planning Inquire Now
  • ISO 24762 Managing ICT Disaster Recovery Implementation Workshop Inquire Now
  • ISO 24762 Managing ICT Disaster Recovery Overview Inquire Now
  • Managing IT Disaster Recovery Planning Inquire Now
IT Service Management
  • CMMI SVC V1.3 Overview Inquire Now
  • CMMI SVC V1.3 Supplement Course Inquire Now
  • e-SCM Overview of Best Practices Inquire Now
  • e-TOM Business Process Framework for Telecom Operations Inquire Now
  • Effective Capacity & Availability Management Inquire Now
  • Essentials of an Effective Service Desk Inquire Now
  • Implementing & Auditing ITSM using ITIL Best Practices Inquire Now
  • Implementing ITIL Best Practices for Effective Service Delivery Inquire Now
  • ISO 20000:2011 Service Management System (SMS) Awareness Inquire Now
  • ISO 20000:2011 Service Management System (SMS) Lead Auditor Inquire Now
  • ISO 27001:2013 Foundation Inquire Now
  • ITIL v3 Foundation Inquire Now
  • ITIL v3 Intermediate Capstone - Managing Across the Lifecycle Inquire Now
  • ITIL v3 Overview Inquire Now
  • ITIL v3 Service Capability: Operational Support Analysis (OSA) Inquire Now
  • ITIL v3 Service Capability: Planning, Protection & Optimization Inquire Now
  • ITIL v3 Service Capability: Release, Control & Validation Inquire Now
  • ITIL v3 Service Capability: Service Offering & Agreement (SOA) Inquire Now
  • ITIL v3 Service Lifecycle: Service Design Inquire Now
  • ITIL v3 Service Lifecycle: Service Operations Inquire Now
  • ITIL v3 Service Lifecycle: Service Strategy Inquire Now
  • ITIL v3 Service Lifecycle: Service Transition Inquire Now
  • Official Intro to CMMI SVC v1.3 Inquire Now
  • Overview of Service Management Best Practices (ITIL / ISO 20000 / CMMI SVC) Inquire Now
  • SDF - Service Desk Foundation Inquire Now
  • SDM - Service Desk Master Inquire Now
  • SDP - Service Desk Practitioner Inquire Now
  • Service Level Management Specialist Inquire Now
  • Service Management Practitioner Inquire Now
Corporate Sustainability & Governance
Corporate Responsibility & Governance
  • Brand Image Enhancement Through Corporate Social Responsibility Inquire Now
  • Implementing Best practices of ISO 26000 - Corporate Social Responsibility Inquire Now
  • Reaping Returns: Measure the True Value of your CSR Initiatives Inquire Now
  • SA 8000 - Social Accountability at the Workplace Inquire Now
  • Stakeholder Engagement Inquire Now
  • Sustainability Assurance Practitioner: Auditing your Sustainability Initiatives Inquire Now
Carbon Management & Climate Change
Energy Management
  • CMVP - Certified Measurement & Verification Professional Inquire Now
  • E3 - Energy Efficiency Excellence Inquire Now
  • Energy Efficiency in Data Centers Inquire Now
  • Energy Efficiency Measurement & Verification Workshop Inquire Now
Sustainability Reporting
  • Corporate Sustainability - Keeping it Bite Size & Making it Real Inquire Now
  • CSAP - Certified Sustainability Assurance Practitioner Inquire Now
  • CSRS - Certified Sustainability Reporting Specialist Inquire Now
  • GRI Certified Sustainability Reporting Practitioner Inquire Now
  • Meaning Inc. - The Future of Sustainability in Business Inquire Now
  • Overview of Global Reporting Initiative (GRI) Inquire Now
  • Sustainable Business - The Road for Tomorrow Inquire Now
  • ISO 26000:2010 An Overview of the Guidelines for Corporate Social Responsibility Inquire Now
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Calendar

Jan 18 - Jan 19Complaints Management - Turning Complaints to ComplimentsManila, Philippines
Jan 22 - Jan 23Enterprise Risk ManagementManila, Philippines
Jan 23 - Jan 24Big Data FoundationManila, Philippines
Jan 25 - Jan 26Intro to Project ManagementManila, Philippines
Jan 29 - Jan 31OMCA™ - Online Marketing Certified AssociateManila, Philippines
Feb 1 - Feb 2PRINCE2 FoundationManila, Philippines
Feb 5 - Feb 7Certified Business Analysis Professional (CBAP®) TrainingManila, Philippines
Feb 7 - Feb 8ITIL Foundation (2011)Manila, Philippines
Feb 12 - Feb 15Project Management Professional (PMP)® Training - REP #4536Manila, Philippines
Feb 13 - Feb 14ISMS (Information Security Management Systems) PractitionerManila, Philippines
Feb 20 - Feb 21DevOps FoundationManila, Philippines
Feb 22 - Feb 23CompTIA Cloud EssentialsManila, Philippines
Feb 26 - Feb 28Certified Data Center Professional (CDCP)® TrainingManila, Philippines
Mar 1 - Mar 2Certified Data Center Specialist (CDCS)® TrainingManila, Philippines
Mar 1 - Mar 2BIA - Business Intelligence and Analytics FoundationManila, Philippines
Mar 5 - Mar 7OMCA™ - Online Marketing Certified AssociateManila, Philippines
Mar 6 - Mar 8CQL - Certified Quality LeaderManila, Philippines
Mar 6 - Mar 8BCM Lead Implementer - ISO 22301 (ICOR Certified)Manila, Philippines
Mar 12 - Mar 13COBIT 5 FoundationManila, Philippines
Mar 12 - Mar 13Complaints Management - Turning Complaints to ComplimentsManila, Philippines
Mar 14 - Mar 16CPRE - Certified Professional for Requirements EngineeringManila, Philippines
Mar 19 - Mar 20Big Data FoundationManila, Philippines
Mar 22 - Mar 26Accelerated Six Sigma Green BeltManila, Philippines
No class / event scheduled for this month
No class / event scheduled for this month
No class / event scheduled for this month
No class / event scheduled for this month
No class / event scheduled for this month
No class / event scheduled for this month
No class / event scheduled for this month
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No class / event scheduled for this month
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Calendar

Jan 18 - Jan 19Complaints Management - Turning Complaints to ComplimentsManila, Philippines
Jan 22 - Jan 23Enterprise Risk ManagementManila, Philippines
Jan 23 - Jan 24Big Data FoundationManila, Philippines
Jan 25 - Jan 26Intro to Project ManagementManila, Philippines
Jan 29 - Jan 31OMCA™ - Online Marketing Certified AssociateManila, Philippines
Feb 1 - Feb 2PRINCE2 FoundationManila, Philippines
Feb 5 - Feb 7Certified Business Analysis Professional (CBAP®) TrainingManila, Philippines
Feb 7 - Feb 8ITIL Foundation (2011)Manila, Philippines
Feb 12 - Feb 15Project Management Professional (PMP)® Training - REP #4536Manila, Philippines
Feb 13 - Feb 14ISMS (Information Security Management Systems) PractitionerManila, Philippines
Feb 20 - Feb 21DevOps FoundationManila, Philippines
Feb 22 - Feb 23CompTIA Cloud EssentialsManila, Philippines
Feb 26 - Feb 28Certified Data Center Professional (CDCP)® TrainingManila, Philippines
Mar 1 - Mar 2Certified Data Center Specialist (CDCS)® TrainingManila, Philippines
Mar 1 - Mar 2BIA - Business Intelligence and Analytics FoundationManila, Philippines
Mar 5 - Mar 7OMCA™ - Online Marketing Certified AssociateManila, Philippines
Mar 6 - Mar 8CQL - Certified Quality LeaderManila, Philippines
Mar 6 - Mar 8BCM Lead Implementer - ISO 22301 (ICOR Certified)Manila, Philippines
Mar 12 - Mar 13COBIT 5 FoundationManila, Philippines
Mar 12 - Mar 13Complaints Management - Turning Complaints to ComplimentsManila, Philippines
Mar 14 - Mar 16CPRE - Certified Professional for Requirements EngineeringManila, Philippines
Mar 19 - Mar 20Big Data FoundationManila, Philippines
Mar 22 - Mar 26Accelerated Six Sigma Green BeltManila, Philippines
No class / event scheduled for this month
No class / event scheduled for this month
No class / event scheduled for this month
No class / event scheduled for this month
No class / event scheduled for this month
No class / event scheduled for this month
No class / event scheduled for this month
No class / event scheduled for this month
No class / event scheduled for this month
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