Logo
September 29-Oct 10, 2014  
 
Knowledge Packet


  Knowledge Packet  

    The Human Six Sigma Approach is a new branch of Six Sigma that focuses on improving the quality of employee-customer encounter, particularly within sales and service organizations.

    It takes human nature into account and then uses that knowledge to manage and motivate employees, and accelerate their development as well as to engage customers’ emotions.

Readmore

Industry Sightings


   Services and products offered by businesses are becoming more focused and targeted at specific demographic segments.

   In addition, many organizations today have clients all over the world who demand excellent services and products that meet their diverse needs, expectations and priorities.

Readmore
Event in Spotlight



Managing a Multi-Generational Workforce

Holiday Inn & Suites, Makati City

October 20, 2014

Readmore
Upcoming Events

 
Forum



Operational Risk Management
A Best Practice and Technology Solution Forum

Holiday Inn & Suites, Makati City
October 14, 2014

Readmore
Facebook Twitter Linkedin 5/F A&V Crystal Tower
105 Esteban St., Legaspi Village
Makati City
Telephone Number:
Fax Number:
Email:
+632 - 403 8668 (8 Trunklines)
+632 - 403 8358
training@eccigroup.com