Organizations derive many benefits from using the right IT management system and governance framework. Besides achieving key organizational objectives, it allows companies to bolster their IT system security, remain in compliance, and optimize financial and staff resources.
Two of the most widely used frameworks are Control Objectives for Information and Related Technology (COBIT) and Information Technology Infrastructure Library (ITIL). COBIT is often described as the management system that provides the “why,” while ITIL is said to provide the “how.”
For organizations and IT professionals, it’s important to know the strengths and weaknesses that each service management system offers. Having a good grasp of these differences enables you to decide which framework best fits your team’s unique needs and IT requirements, one that will generate the most value while optimizing the company’s budget and limited resources.
Both COBIT and ITIL are both aligned in each framework’s approach to IT Service Management (ITSM). ITIL, however, is often regarded as a way to manage the IT services throughout their lifecycle with an emphasis on value for customer, while COBIT is focused on the principles and enablers that support enterprises that fulfill stakeholder needs and requirements.
Which IT Governance Framework Should You Choose?
Experts agree that to make the most of both systems, it is advisable to use the two in tandem. This allows you to meet specific business and IT needs completely because one system complements the other’s strengths and weaknesses. Used together, COBIT and ITIL can impart a blueprint and offer guidance in governing and managing IT related services by enterprises.
Companies that seek to improve the security and structural integrity of their IT networks often opt to employ both frameworks for maximum coverage. Whether it is accomplished via an in-house team or outsourced from business partners/service providers, the ability to leverage on these systems will enable you to properly execute strategies to achieve your organization’s objectives.
The IT service management landscape is an ever-changing industry punctuated by constant updates and continuous change. To ensure that your team remains compliant and stays on top of cybersecurity concerns, equip them with the right skills training. APEX offers an ITIL training in the Philippines to provide you the right training necessary to give your company a competitive advantage.