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Competency management has become an increasingly important concept to many organizations. Many believe that the wealth of organization depends on the knowledge and skills of its people. Over the recent years, organizations have realized that successful performance comes not just from the skills and knowledge that a person possess, but also from things such as attitudes, motives and beliefs that govern the person’s action and behaviors. The combination of these multiple factors has come to be known as “competency”. This 2- day program will help participants to develop the skills, knowledge and behavior required to perform the job efficiently and enhance organizational capability. It also aims to add value to external customers as the result of improved employee performance leading to better services or products.
Introduction Competency vis-à-vis competency management
Role of competency management Role of Four (4) major components of the competency model The HR framework based on competency Tools and Techniques on Competency Profiling:
First impressions Halo effect Tools / techniques for competency profiling (continued)
Benefits of using competency model(s) Summary and Wrap-up Discussions