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Customer satisfaction and operational harmony are considered as marks of quality excellence in an
organization. Holding the key to such success are strong processes and enabled people. Enabling
people with the right set of skills and knowledge help you boost your bottom line through their mastery
and encourage an organizational culture that strives for better performance.
The Certified Quality Associate (CQA) program is a 2-day a foundation course in quality that provides
essential knowledge needed to grasp the benefits of establishing quality management system and build
a competitive edge among other entities in this fast-changing business environment. This program
is designed to allow the participants to thoroughly understand the underlying concepts of “Quality”,
identify and understand various management systems, measure performances qualitatively and
quantitatively, identify various management standards, and be acquainted with various approaches to
2 days of Comprehensive instructor led training.
Training manuals and quick info cards are provided for easy reference.
Echo CD is provided to ensure content is spread within the organization.
For Certificate of Attendance:
For Certified Quality Associate:
Yes, we offer course completion certificate after you successfully complete the training program.
APEX Global offers standard promos such as the early bird or group discount. Contact training@eccinternational for more information.
Training venue will be announced one week before the said training day, and participants will be informed through email.
There are no pre-requisites for this course.
For Certified Quality Professional Certificate:
Completing the course allows the participant to build on the competitive edge of their organization through the concepts of quality. Overall participants can contribute to the overall organizational effectiveness through controlling product and service quality, and showing personnel to be an indispensable part of the business process.