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Business Process Excellence

Streamlining for Success… Our Forte.

CQA – Certified Quality Associate

Classroom Training   |   2 days

TRAINING DETAILS

Date Time Location Brochure
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DESCRIPTION

Customer satisfaction and operational harmony are considered as marks of quality excellence in an
organization. Holding the key to such success are strong processes and enabled people. Enabling
people with the right set of skills and knowledge help you boost your bottom line through their mastery
and encourage an organizational culture that strives for better performance.

The Certified Quality Associate (CQA) program is a 2-day a foundation course in quality that provides
essential knowledge needed to grasp the benefits of establishing quality management system and build
a competitive edge among other entities in this fast-changing business environment. This program
is designed to allow the participants to thoroughly understand the underlying concepts of “Quality”,
identify and understand various management systems, measure performances qualitatively and
quantitatively, identify various management standards, and be acquainted with various approaches to
talent management.

2 days of Comprehensive instructor led training.
Training manuals and quick info cards are provided for easy reference.
Echo CD is provided to ensure content is spread within the organization.

  • Module 1: Quality Concepts
  • Module 2: Team Basics
  • Module 3: Customer – Vendor Relationship Management
  • Module 4: Continuous Improvement Techniques
  • Module 5: Process Design
  • Module 6: Process Control
  • Module 7: The Quality System

  • Get the latest and practical information from the program acquired from international best practices;
  • Create, innovate and spearhead quality initiatives within your organization;
  • Ensure strong financial returns on investments from training and program implementation
  • Understand the importance of quality concepts and its influence on organizations from operations
    to management;
  • Interpret and define approaches and initiatives – from quality improvements to financial returns.

  • Managers and Supervisors
  • Department Heads
  • Project Managers
  • Quality Management Representatives
  • Project Improvement Team Members

CERTIFICATIONS

For Certificate of Attendance:

  • Completion of Certified Quality Associate Training with 100% attendance.

 

For Certified Quality Associate:

  • Completion of Certified Quality Associate Training with 100% attendance.
  • Successful completion of the certification exams with 80% score.
  • Successful completion of exercises and case studies during training.

FAQ

  • Will I Get a Course completion Certificate?

    Yes, we offer course completion certificate after you successfully complete the training program.

  • Is there any provision for group discounts for this training program?

    APEX Global offers standard promos such as the early bird or group discount. Contact training@eccinternational for more information.

  • Where is the classroom session being held?

    Training venue will be announced one week before the said training day, and participants will be informed through email.

  • Are there any pre-requisites for this course?

    There are no pre-requisites for this course.

  • How do I get the Certification?

    • Completion of Certified Quality Professional Training with
      100% attendance.

    For Certified Quality Professional Certificate:

    • Completion of Certified Quality Professional Training with
      100% attendance.
    • Successful completion of the certification exam with 80%
      score.
    • Successful completion of exercises and case studies during
      training.
  • What is the importance of this training in Quality?

    Completing the course allows the participant to build on the competitive edge of their organization through the concepts of quality. Overall participants can contribute to the overall organizational effectiveness through controlling product and service quality, and showing personnel to be an indispensable part of the business process.  

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Calendar

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Oct 9 - Oct 10HRMET - HR Metrics and Workforce AnalyticsManila, Philippines
Oct 10 - Oct 11ITIL® 4 FoundationManila, Philippines
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Oct 15 - Oct 16BIA - Business Intelligence and Analytics FoundationManila, Philippines
Oct 16 - Oct 17Intro to Project ManagementManila, Philippines
Oct 17 - Oct 18Integrated Metrics Management (People, Process & Organization)Manila, Philippines
Oct 21 - Oct 23BCM Lead Implementer - ISO 22301 (ICOR Certified)Manila, Philippines
Oct 22 - Oct 23SMC - Scrum Master CertifiedManila, Philippines
Oct 24 - Oct 25ITIL® 4 FoundationManila, Philippines
Nov 5 - Nov 6MS Power BIManila, Philippines
Nov 6 - Nov 7Big Data FoundationManila, Philippines
Nov 7 - Nov 8RE - Requirements EngineeringManila, Philippines
Nov 11 - Nov 12Certified Data Center Professional (CDCP)® TrainingManila, Philippines
Nov 12 - Nov 15Project Management Professional (PMP)® Training - REP #4536Manila, Philippines
Nov 13 - Nov 14I2BA - Intro to Business AnalysisManila, Philippines
Nov 14 - Nov 15DevOps FoundationManila, Philippines
Nov 20 - Nov 21BIA - Business Intelligence and Analytics AdvancedManila, Philippines
Nov 25 - Nov 26DevOps FoundationManila, Philippines
Nov 26 - Nov 27CompTIA Cloud EssentialsManila, Philippines
Nov 27 - Nov 28CQL - Certified Quality LeaderManila, Philippines
Dec 2 - Dec 3Data Story TellingManila, Philippines
Dec 3 - Dec 4HR Business PartneringManila, Philippines
Dec 5 - Dec 6Complaints Management - Turning Complaints to ComplimentsManila, Philippines
Dec 9 - Dec 10Agile SCRUM PractitionerManila, Philippines
Dec 12 - Dec 13ITIL® 4 FoundationManila, Philippines
Dec 12 - Dec 13DRP - Disaster Recovery PractitionerManila, Philippines
Dec 16 - Dec 17BCMP - Business Continuity Management PractitionerManila, Philippines
Dec 16 - Dec 17Complaints Management - Turning Complaints to ComplimentsManila, Philippines
x

Calendar

No class / event scheduled for this month
No class / event scheduled for this month
No class / event scheduled for this month
No class / event scheduled for this month
No class / event scheduled for this month
No class / event scheduled for this month
No class / event scheduled for this month
Aug 19 - Aug 20ISMS (Information Security Management Systems) PractitionerManila, Philippines
Aug 22 - Aug 23BIA - Business Intelligence and Analytics FoundationManila, Philippines
Aug 27 - Aug 28Enterprise Risk ManagementManila, Philippines
Aug 28 - Aug 29CompTIA Cloud EssentialsManila, Philippines
Aug 29 - Aug 30Certified Data Center Professional (CDCP)® TrainingManila, Philippines
Aug 29 - Aug 30Integrated Metrics Management (People, Process & Organization)Manila, Philippines
Sep 2 - Sep 4Certified Data Center Facilities Operations Manager (CDFOM)® TrainingManila, Philippines
Sep 4 - Sep 5DRP - Disaster Recovery PractitionerManila, Philippines
Sep 9 - Sep 10I2BA - Intro to Business AnalysisManila, Philippines
Sep 12 - Sep 13BCMP - Business Continuity Management PractitionerManila, Philippines
Sep 12 - Sep 13DevOps FoundationManila, Philippines
Sep 12 - Sep 13Data Story TellingManila, Philippines
Sep 17 - Sep 20Big Data Hadoop AdministratorManila, Philippines
Sep 18 - Sep 20Certified Business Analysis Professional (CBAP®) TrainingManila, Philippines
Sep 18 - Sep 20SDA - Service Desk AnalystManila, Philippines
Sep 19 - Sep 20Agile SCRUM PractitionerManila, Philippines
Sep 19 - Sep 20CCP - Crisis Communication Planner (ICOR Certified) TrainingManila, Philippines
Sep 19 - Sep 20Complaints Management - Turning Complaints to ComplimentsManila, Philippines
Sep 23 - Sep 24HR Business PartneringManila, Philippines
Sep 23 - Sep 24MS Power BIManila, Philippines
Sep 23 - Sep 24PSM I - Professional Scrum MasterManila, Philippines
Sep 23 - Sep 27CEH - Certified Ethical HackerManila, Philippines
Sep 24 - Sep 25CQP - Certified Quality ProfessionalManila, Philippines
Sep 26 - Sep 27Agile SCRUM PractitionerManila, Philippines
Sep 26 - Sep 27Intro to Project ManagementManila, Philippines
Oct 7 - Oct 9Certified Business Analysis Professional (CBAP®) TrainingManila, Philippines
Oct 9 - Oct 10HRMET - HR Metrics and Workforce AnalyticsManila, Philippines
Oct 10 - Oct 11ITIL® 4 FoundationManila, Philippines
Oct 14 - Oct 15ISMS (Information Security Management Systems) PractitionerManila, Philippines
Oct 15 - Oct 16BIA - Business Intelligence and Analytics FoundationManila, Philippines
Oct 16 - Oct 17Intro to Project ManagementManila, Philippines
Oct 17 - Oct 18Integrated Metrics Management (People, Process & Organization)Manila, Philippines
Oct 21 - Oct 23BCM Lead Implementer - ISO 22301 (ICOR Certified)Manila, Philippines
Oct 22 - Oct 23SMC - Scrum Master CertifiedManila, Philippines
Oct 24 - Oct 25ITIL® 4 FoundationManila, Philippines
Nov 5 - Nov 6MS Power BIManila, Philippines
Nov 6 - Nov 7Big Data FoundationManila, Philippines
Nov 7 - Nov 8RE - Requirements EngineeringManila, Philippines
Nov 11 - Nov 12Certified Data Center Professional (CDCP)® TrainingManila, Philippines
Nov 12 - Nov 15Project Management Professional (PMP)® Training - REP #4536Manila, Philippines
Nov 13 - Nov 14I2BA - Intro to Business AnalysisManila, Philippines
Nov 14 - Nov 15DevOps FoundationManila, Philippines
Nov 20 - Nov 21BIA - Business Intelligence and Analytics AdvancedManila, Philippines
Nov 25 - Nov 26DevOps FoundationManila, Philippines
Nov 26 - Nov 27CompTIA Cloud EssentialsManila, Philippines
Nov 27 - Nov 28CQL - Certified Quality LeaderManila, Philippines
Dec 2 - Dec 3Data Story TellingManila, Philippines
Dec 3 - Dec 4HR Business PartneringManila, Philippines
Dec 5 - Dec 6Complaints Management - Turning Complaints to ComplimentsManila, Philippines
Dec 9 - Dec 10Agile SCRUM PractitionerManila, Philippines
Dec 12 - Dec 13ITIL® 4 FoundationManila, Philippines
Dec 12 - Dec 13DRP - Disaster Recovery PractitionerManila, Philippines
Dec 16 - Dec 17BCMP - Business Continuity Management PractitionerManila, Philippines
Dec 16 - Dec 17Complaints Management - Turning Complaints to ComplimentsManila, Philippines
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