Business Process Excellence

Streamlining for Success… Our Forte.

Courses Business Process Excellence Quality Upliftment Series CQP - Certified Quality Professional

CQP – Certified Quality Professional

Classroom Training | 2 days

TRAINING DETAILS

Date	Time	Location	Brochure

DESCRIPTION

Overview
Key Features
Agenda
Benefits
Target Audience

Customer satisfaction and operational harmony are considered as marks of quality excellence in an organization. Critical success factors to achieve these harmonies in organizations rely solely on good strong processes and skilled people. Enabling people with the right set of skills and knowledge help you boost your bottom line through their mastery and encourage an organizational culture that strives for better performance.

The Certified Quality Professional (CQP) program is a 2-day intermediate course in quality that provides essential knowledge and skills needed to establish a good sound quality management practice and culture, enabled through the understanding of analytical tools and techniques acquired in this class. This program will allow the participant to apply the underlying concepts of “Quality”, implement a good quality system, measure performances qualitatively and quantitatively, identify various measurements and analytical methods applicable in their organization, and be acquainted with various approaches to process design and process control.

Intermediate course of 2 days of Comprehensive instructor led training.
Training manuals and quick info cards are provided for easy reference.
Echo CD is provided to ensure content is spread within the organization.

Module 1: Quality Concepts
Module 2: Team Basics
Module 3: Customer – Vendor Relationship Management
Module 4: Continuous Improvement Techniques
Module 5: Process Design
Module 6: Process Control
Module 7: The Quality System

Understand the importance of quality concepts and its influence on organizations from operations to management;
Be able to adopt and implement various tools and techniques in quality process management and defect prevention;
Be able to design, implement, inspect product & process controls
To acquire the necessary ideas to implement continuous improvement methods
Equipped with the latest tools and techniques as a quality professional;
Ensure strong financial returns on investments from training and program implementation.

Managers and Supervisors
Department Heads
Project Managers
Quality Management Representatives
Project Improvement Team Members

CERTIFICATIONS

Note:

Participants should bring their own laptop
Participants should be a Certificate Quality Associate (Level 1 in Quality Series)

For Non Certified Quality Associate:

Pre-course Manual will be provided for the participants

For Certificate of Attendance:

Completion of Certified Quality Professional Training with 100% attendance.

For Certified Quality Professional Certificate:

Completion of Certified Quality Professional Training with 100% attendance.
Successful completion of the certification exam with 80% score.
Successful completion of exercises and case studies during training.

FAQ

Will I Get a Course completion Certificate?
Yes, we offer course completion certificate after you successfully complete the training program.
Is there any provision for group discounts for this training program?
APEX Global offers standard promos such as the early bird or group discount. Contact training@eccinternational for more information.
Where is the classroom session being held?
Training venue will be announced one week before the said training day. Participants will be informed through email.
Are there any pre-requisites for this course?
- Participants should be a Certificate Quality Associate (Level 1 in Quality Series)
For Non Certified Quality Associate:
- Pre-course Manual will be provided for the participants
How do I get the Certification?
- Completion of Certified Quality Professional Training with 100% attendance.
For Certified Quality Professional Certificate:
- Completion of Certified Quality Professional Training with 100% attendance.
- Successful completion of the certification exam with 80% score.
- Successful completion of exercises and case studies during training.
What is the importance of this training in Quality?
Completing the course allows the participant to build on the competitive edge of their organization through the concepts of quality. Overall participants can contribute to the overall organizational effectiveness through controlling product and service quality, and showing personnel to be an indispensable part of the business process.