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Business Process Excellence

Streamlining for Success… Our Forte.

Process Audit for Performance Excellence

Classroom Training   |   2 days

TRAINING DETAILS

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DESCRIPTION

Process audit is an examination of results to determine whether the activities, resources and behaviours that cause them are being managed efficiently and effectively. Process auditing is focused on auditing processes including interconnectivity between processes, inputs and outputs; and at the same time assuring that you are meeting all the requirements of the ISO standard. Processes generate results, therefore, it becomes necessary to audit them on a regular basis as a check whether the results are being generated by an effectively managed process.

This training will help the participants to perform audit actions in their organization and verify the level of implementation of management services. Also, it identifies the areas for potential improvement in the management system.

  • Purpose of Process Framework
  • Expectations from Process Framework
  • Purpose of Audits
  • Focus of Audits
  • Approach for Auditing
  • Different Approaches Available
  • ISO 19011: 2011 Guidelines
  • Audit Life Cycle
  • Simulating Auditing Situations
  • Planning for an Audit
  • Conducting an Audit
  • Reporting the Audit
  • Closing the Audit
  • Audit Challenges / Pitfalls
  • Questions and Discussions
  • Exercises and Mock Audits

  • Evaluate the effectiveness of the management system in meeting its specified objectives;
  • Improve the efficiency & effectiveness of processes;
  • Be confident in the quality of the organization’s internal audit process;
  • Attain continual improvement and ensure all processes deliver results;
  • Gain greater customer confidence in your ability to meet desired results;
  • Enhance motivation of employees through professional development.

  • Assistant Supervisors
  • Senior Managers
  • Internal Auditors
  • Management Representatives

CERTIFICATIONS

There are no pre-course requirements needed to attend the course.

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Sep 2 - Sep 4Certified Data Center Facilities Operations Manager (CDFOM)® TrainingManila, Philippines
Sep 9 - Sep 10I2BA - Intro to Business AnalysisManila, Philippines
Sep 10 - Sep 12CQL - Certified Quality LeaderManila, Philippines
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Sep 16 - Sep 20CEH - Certified Ethical HackerManila, Philippines
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Sep 24 - Sep 25CCP - Crisis Communication Planner (ICOR Certified) TrainingManila, Philippines
Sep 24 - Sep 25DevOps FoundationManila, Philippines
Sep 26 - Sep 27Complaints Management - Turning Complaints to ComplimentsManila, Philippines
No class / event scheduled for this month
No class / event scheduled for this month
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Calendar

No class / event scheduled for this month
No class / event scheduled for this month
No class / event scheduled for this month
No class / event scheduled for this month
No class / event scheduled for this month
No class / event scheduled for this month
Jul 22 - Jul 23SMC - Scrum Master CertifiedManila, Philippines
Jul 23 - Jul 24DRP - Disaster Recovery PractitionerManila, Philippines
Jul 24 - Jul 25CQP - Certified Quality ProfessionalManila, Philippines
Jul 24 - Jul 25PRINCE2 FoundationManila, Philippines
Jul 25 - Jul 29Accelerated Six Sigma Green BeltManila, Philippines
Jul 25 - Jul 26Integrated Metrics Management (People, Process & Organization)Manila, Philippines
Jul 29 - Jul 30DevOps FoundationManila, Philippines
Aug 6 - Aug 9Project Management Professional (PMP)® Training - REP #4536Manila, Philippines
Aug 12 - Aug 14ITIL® 4 FoundationCebu City, Philippines
Aug 13 - Aug 14BCMP - Business Continuity Management PractitionerManila, Philippines
Aug 14 - Aug 16RE - Requirements EngineeringManila, Philippines
Aug 14 - Aug 16Certified IT Manager (CITM)® TrainingManila, Philippines
Aug 15 - Aug 16Intro to Project ManagementManila, Philippines
Aug 22 - Aug 23BIA - Business Intelligence and Analytics FoundationManila, Philippines
Aug 27 - Aug 28Enterprise Risk ManagementManila, Philippines
Aug 28 - Aug 30Certified Business Analysis Professional (CBAP®) TrainingManila, Philippines
Aug 29 - Aug 30Certified Data Center Professional (CDCP)® TrainingManila, Philippines
Aug 29 - Aug 30Agile SCRUM PractitionerManila, Philippines
Aug 29 - Aug 30ISMS (Information Security Management Systems) PractitionerManila, Philippines
Sep 2 - Sep 4Certified Data Center Facilities Operations Manager (CDFOM)® TrainingManila, Philippines
Sep 9 - Sep 10I2BA - Intro to Business AnalysisManila, Philippines
Sep 10 - Sep 12CQL - Certified Quality LeaderManila, Philippines
Sep 12 - Sep 13Data Story TellingManila, Philippines
Sep 16 - Sep 20CEH - Certified Ethical HackerManila, Philippines
Sep 17 - Sep 20Big Data Hadoop AdministratorManila, Philippines
Sep 18 - Sep 20SDA - Service Desk AnalystManila, Philippines
Sep 23 - Sep 24HR Business PartneringManila, Philippines
Sep 23 - Sep 24MS Power BIManila, Philippines
Sep 23 - Sep 24PSM I - Professional Scrum MasterManila, Philippines
Sep 24 - Sep 25CCP - Crisis Communication Planner (ICOR Certified) TrainingManila, Philippines
Sep 24 - Sep 25DevOps FoundationManila, Philippines
Sep 26 - Sep 27Complaints Management - Turning Complaints to ComplimentsManila, Philippines
No class / event scheduled for this month
No class / event scheduled for this month
No class / event scheduled for this month
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