Home Courses IT Service, Governance & Architecture Service Integration & Management (SIAM) Practitioner
Learn how to Manage Multiple Service Providers to Achieve Common Goal
Overview
As more and more organizations are moving towards outsourced, co-sourced, or multi-sourced operating models, management of internal and external service providers becomes more difficult. Service management practices that don’t currently offer integration functionality will struggle to keep up in a crowded ecosystem. As there is an increasing number of organizations that move towards to flexibility afforded by working with multiple vendors and partners, the need for Service Integration and Management will only increase
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Pre-requisites
For Virtual Training:
1. Computer/ Laptop with Microphone & Camera in working condition
2. Good Internet
3. Access to Google Forms / MS Forms
Curriculum
SAP IM/WM LEAD
Unilab
Technology Consulting Associate
PwC
Anti-Spam Research Engineer, Machine Learning
TrendMicro
FAQs
SIAMs allows organizations to manage the IT and other services provided by a host of vendors and to get a particular handle on the complexities involved in juggling relations among myriad activities
Service Integration and Management Foundation is aimed at professionals who want to implement SIAM methodology in their organization and in particular professionals who are already working with IT Service Management processes. It is also intended for providers that want to implement and manage Service Integration and Management models.
In the current business environment, organizations are Increasingly organizations are relying on multiple specialist suppliers to support in service delivery to their customers. In light of this, it is important to know about how SIAM works. Even if your organization hasn’t implemented a SIAM approach yet, it is very useful to understand the processes, risks and best practices so that you can apply them and reap the benefits
There are no prerequisites to attend this course
Absolutely. Our course is designed by industry experts. We offer multiple value added resources in a blended learning approach along with collaborative templates for hands-on exercises.
In an online classroom, students can log in at the scheduled time to a live learning environment which is led by an instructor. You can interact, communicate, view and discuss presentations, and engage with learning resources while working in groups, all in an online setting. Our instructors use an extensive set of collaboration tools and techniques which improves your online training experience
This course is conducted by highly qualified and accredited instructors
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Duration: 2 Days
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