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Data Science for Personalized Customer Journeys

  • September 22, 2023
  • 4 - 5 PM SGT

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Data Science for Personalized Customer Journeys

As businesses strive to meet the ever-changing needs of consumers, delivering relevant and unique experiences has become crucial.

However, there is still a growing disconnect between what customers expect and what businesses provide.

Imagine how frustrating it is when you get offers or messages that have nothing to do with your interests or needs. Businesses often struggle with this too – according to a Forrester study, 90% of companies view personalization as crucial to their business strategies, but unfortunately, only 39% of customers feel they receive relevant brand communications. This makes it evident that sending out generic stuff doesn’t make customers feel special. This can lead to unhappy customers who might go somewhere else!

To bridge this divide, data science is emerging as the solution, enabling companies to provide accurate, relevant, and hyper-personalized experiences to their customers by measuring and analyzing every aspect of the exchanges.

Is your organization ready to unlock the power of data science and revolutionize your customer interactions?

Get ready to dive deep into the concept of personalized customer journeys and learn how predictive analytics and machine learning are reshaping the landscape of consumer-centric strategies.

At APEX Global Learning, we are thrilled to bring you another amazing exposium! During this FREE 1-hour webinar conducted on Zoom, our expert speaker will talk about ‘Data Science for Personalized Customer Journeys‘ and help you elevate your understanding of consumer-centric strategies through data science’s transformative lens.

Join us in this invite-only Xposium with APEX Global Learning on September 22, held on Zoom, and discover how data-driven insights shape interactions, anticipate preferences, and build customer loyalty, with case studies showcasing real-world successes.

In just 1 hour, participants will be able to:

  • Discover how data science enables businesses to provide tailored customer experiences.
  • Understand the role of predictive analytics and machine learning.
  • Explore various success stories and grasp how to apply similar strategies in your own industry.
  • Navigate technical challenges through interactive Q&A with our expert speaker.

About the Speaker

Gay Marie “Maggie” Saavedra Castillo

A distinguished leader with 8+ years of experience in Data Science, AI, and Process Mining. As Vestas' Data Science Lead, she’s responsible for driving the Celonis Process Mining implementation in financial processes. Her expertise extends beyond the corporate as she has also worked as a Data Science Trainer, imparting knowledge in data storytelling and business intelligence & analytics. She has a remarkable list of certifications, including Celonis Build Analyses Advance, Celonis Analyst Training Track, and Celonis Business Value Architect.

Data Science for Personalized Customer Journeys – Xposium Recording

This webinar has already taken place. The good news is, we recorded it.
Sign up to get the on-demand webinar, presented by Gay Marie “Maggie” Saavedra Castillo

Register for future webinars and unlock your chance to win our giveaway*, which includes free seats to our popular trainings!

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About the Speaker

Gay Marie “Maggie” Saavedra Castillo

A distinguished leader with 8+ years of experience in Data Science, AI, and Process Mining. As Vestas' Data Science Lead, she’s responsible for driving the Celonis Process Mining implementation in financial processes. Her expertise extends beyond the corporate as she has also worked as a Data Science Trainer, imparting knowledge in data storytelling and business intelligence & analytics. She has a remarkable list of certifications, including Celonis Build Analyses Advance, Celonis Analyst Training Track, and Celonis Business Value Architect.

Gay Marie “Maggie” Saavedra Castillo

A distinguished leader with 8+ years of experience in Data Science, AI, and Process Mining. As Vestas' Data Science Lead, she’s responsible for driving the Celonis Process Mining implementation in financial processes. Her expertise extends beyond the corporate as she has also worked as a Data Science Trainer, imparting knowledge in data storytelling and business intelligence & analytics. She has a remarkable list of certifications, including Celonis Build Analyses Advance, Celonis Analyst Training Track, and Celonis Business Value Architect.

Grab FREE Seats to Our Trainings!

#EngagementStarChallenge
winners will receive FREE seats to our popular trainings.

All it takes is 4 steps to win!

Register Now to secure your FREE spot for the Xposium

Share these FREE event details with your friends and use the hashtag #AGDataScience on social media. Bonus points guaranteed!

Join us on September 22 for the live Xposium and participate actively. There will be interactive polls, live feedback session, and surprise on-the-spot questions asked during the webinar – make sure you join all the activities with enthusiasm. Remember, the more you engage, the closer you get to becoming our Engagement Star. Here are some tips:

  • Ask & Win: Ask insightful questions during the Q&A sessions or share your thoughts in the chat. The participant who contributes the most valuable question or comment will win a special prize.
  • Interactive Polls: Participate in our interactive polls throughout the event. Your opinions matter, and each poll you engage with gets you closer to becoming our Engagement Star.
  • Share the Spark: Spread the knowledge! Share a key takeaway from the webinar on your social media with the hashtag #AGXDataScience. The most creative and impactful share wins a fantastic reward.
  • Live Feedback Leader: We value your thoughts! Provide live feedback on the content and presentation quality. The participant who gives the most constructive feedback wins a coveted spot in our feedback panel.
  • Answer Challenge: Are you a quick thinker? Engage with our surprise on-the-spot questions during the event. The participant with the most accurate and creative answers wins a spotlight feature.
  • Emoji Enthusiast: Express your reactions using emojis throughout the event. Show us your emotions and reactions in a fun and engaging way. The most expressive participant wins a unique emoji-themed surprise.

We will announce the winner at the end of the event. Here are the prize details:

1st Prize: 2 Free Seat to MS Excel Advance this October 19-20

2nd prize: 1 Free Seat to Data Storytelling this September 25-26/Dec 18-19

This giveaway is closed and winners announced. Try again with our future giveaways!

*We are giving away FREE seats to our popular trainings for the #EngagementStarChallenge Winners! How to enter and win the giveaway? Step 1: Register to enter  Register Now to secure your FREE spot for the Xposium Step 2: Share and use the hashtag #AGDataScience  Share these FREE event details with your friends and use the hashtag #AGDataScience on social media. Bonus points guaranteed! Step 3: Join the 1-hour Zoom session and be a webinar rockstar Join us on September 22 for the live Xposium and participate actively. There will be interactive polls, live feedback session, and surprise on-the-spot questions asked during the webinar – make sure you join all the activities with enthusiasm. Remember, the more you engage, the closer you get to becoming our Engagement Star. Here are some tips:
  • Ask & Win: Ask insightful questions during the Q&A sessions or share your thoughts in the chat. The participant who contributes the most valuable question or comment will win a special prize.
  • Interactive Polls: Participate in our interactive polls throughout the event. Your opinions matter, and each poll you engage with gets you closer to becoming our Engagement Star.
  • Share the Spark: Spread the knowledge! Share a key takeaway from the webinar on your social media with the hashtag #AGXDataScience. The most creative and impactful share wins a fantastic reward.
  • Live Feedback Leader: We value your thoughts! Provide live feedback on the content and presentation quality. The participant who gives the most constructive feedback wins a coveted spot in our feedback panel.
  • Answer Challenge: Are you a quick thinker? Engage with our surprise on-the-spot questions during the event. The participant with the most accurate and creative answers wins a spotlight feature.
  • Emoji Enthusiast: Express your reactions using emojis throughout the event. Show us your emotions and reactions in a fun and engaging way. The most expressive participant wins a unique emoji-themed surprise.
Step 4: Win big and take home the fantastic prizes!  We will announce the winner at the end of the event. Here are the prize details:  1st Prize: 2 Free Seat to MS Excel Advance this October 19-20 2nd prize: 1 Free Seat to Data Storytelling this September 25-26/Dec 18-19 Join us and have a blast!

Don’t miss out on this illuminating exposium that promises to reshape the way you think about customer experiences. Watch the recording of our exposium for free and become part of the movement that’s shaping the future of data-driven customer interactions.

Click on this link to view the recording
Click Here

*To avail the exclusive 20% off across our selected trainings, join us for the FREE Xposium.

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